Promtail throws "caller=transport.go:286 msg="error initializing syslog stream" err=EOF" error

Grafana Loki
,
1

Hi all,

the Promtail I set is throwing the error: “caller=transport.go:286 msg=“error initializing syslog stream” err=EOF”,

The Promtail version is 2.8.0 deployed with Loki Helm chart, (UPDATE: I tried with 2.9.5, which is also not working)

the part related to syslog appear like this:

      - job_name: syslog
        syslog:
          listen_address: 0.0.0.0:1514
          listen_protocol: tcp
          idle_timeout: 60s
          label_structured_data: yes
          labels:
            job: "syslog"
        relabel_configs:
          - source_labels: ['__syslog_message_hostname']
            target_label: 'host'

want to know your insight for this.

Appreciated for any help

2

Don’t see anything obviously wrong. You might consider enable debug log or run promtail in inspect mode and see if you can get more information. Check system log / journal log as well.