LDAP Connection missing on Web GUI after ini configuration

Grafana Authentication
1

Using Grafana v10.3.1, after LDAP configuration via ini files, I’m not able to see the LDAP connection on web GUI.

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I found the following errors in the log, after I try to login with LDAP user:

logger=authn.service t=2024-01-30T16:52:46.0817855+01:00 level=info msg=“Failed to authenticate request” client=auth.client.form error=“[password-auth.failed] failed to authenticate identity: unable to create LDAP client\n[identity.not-found] no user found: user not found”

logger=context userId=0 orgId=0 uname= t=2024-01-30T16:52:46.0817855+01:00 level=info msg=Unauthorized error=“[password-auth.failed] failed to authenticate identity: unable to create LDAP client\n[identity.not-found] no user found: user not found” remote_addr=[PRIVATEIP] traceID=

Thanks for help!

2

Hi there!

Finally I found the cause of this issue on GUI.
In the default.ini, the line “filters = ldap:debug” cause the issue on web GUI.

I found it enabling the verbose logging, adding the following line in the same file:
verbose_logging = true

After this, I found also the cause of “identity not found” error, which is a syntax error on AD group.