Idiots guide to templating alerts for email or Teams? To be more readable

Grafana Alerting
1

Hello,

I’ve almost given up trying to understand how to get alerts readable in Grafana v9 (v8 was ok).

Could someone guide me through getting one alert readable then I think the rest will click in my head. It’s not something that is coming naturally to me.

Here is an example of an email alert I get, I’ve removed everything in it, but Grafana is looking for a Citrix Windows service running and if it stopped then email.

Here is what the email sends:

Value: [ var='L0' metric='Server: CitrixDC5 Service: CitrixBrokerService' labels={host=CitirxDC5, service_name=CitrixBrokerService} value=1 ]

I want the email or Teams alert to look like:

Server=CitrixDC5
service_name=CitrixBrokerService
value=1

How do I do this please? I really need to go back to basics .

Thanks

2

I found this guide very helpful:

I believe we are working on more resources to simplify the templating

1 Like
3

Amazing if you are it will be very welcome among the community, especially in the Reddit Grafana community.

Any update since October?

4

Hi! I would recommend changing your alert rule from using a Classic Condition to using a Reduce and Math expression. This will 1. allow you to have separate alerts per server 2. make templating of those alerts easier.

Then I would suggest reading through our new documentation on templating notifications Customize notifications | Grafana documentation.

If you still have questions then I would be happy to answer them :slight_smile: