Grafana server Unable to open home page

Hello

I have a grafana server installed, but I am not able to reach it from another server on the same network. I leave some command outputs so you can see that if I access from local with curl and I also have another prometheus server on the same server and it arrives without problem.

grafana]# netstat -tulpn
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 127.0.0.1:44321 0.0.0.0:* LISTEN 2865/pmcd
tcp 0 0 0.0.0.0:44322 0.0.0.0:* LISTEN 126233/pmproxy
tcp 0 0 0.0.0.0:9090 0.0.0.0:* LISTEN 1322/prometheus
tcp 0 0 0.0.0.0:10050 0.0.0.0:* LISTEN 1058/zabbix_agent2
tcp 0 0 0.0.0.0:44323 0.0.0.0:* LISTEN 126233/pmproxy
tcp 0 0 127.0.0.1:4330 0.0.0.0:* LISTEN 3510/pmlogger
tcp 0 0 127.0.0.1:6379 0.0.0.0:* LISTEN 125122/redis-server
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 1062/sshd
tcp 0 0 0.0.0.0:3000 0.0.0.0:* LISTEN 130267/grafana-serv
udp 0 0 127.0.0.1:323 0.0.0.0:* 1001/chronyd

grafana]# iptables -S
-P INPUT ACCEPT
-P FORWARD ACCEPT
-P OUTPUT ACCEPT

grafana]# curl http://10.120.34.33:3000/
Found

Any ideas?

Hi @mhinjos welcome to the :grafana: community.

If both servers have firewall running, then please check on both that port 3000 is open.

secondly, Is the grafana server is working correctly ? what happens if you for e.g. restart the grafana service and then see any errors in the logs (/var/log/grafana/grafana.log) ?

Lastly, are you running these services on a cloud /e.g. GCP, AWS, Digitalocean etc) ?