Grafana: cannot see more than 30 minutes traces from Tempo

Grafana Tempo
1

Hello, can anybody advise:

We cannot see more traces older then 30 minutes from Tempo in Grafana

Tempo version is 2.8.1

Config option “querier.search.max_lookback” doesnt’ work for this version

2

Hi, that sounds similar to: Traces become unqueryable after 30 minutes of ingestion · Issue #5377 · grafana/tempo · GitHub

Are you running as single-binary or distributed?

Let’s check the following parts:

  • Ensure that the ingester is flushing blocks to object storage.
  • That block_retention is set to higher value like 24h

Although it’s possible to run on local disk, it is not recommended and requires careful configuration. Instead let’s also make sure that storage:trace:backend is pointed at object storage.