Opinions please! Grafana OnCall terminology survey

We’d love your input! We’re working on updating the terminology used in a future version of Grafana OnCall to make it clear and intuitive for people in these roles:

  • Application engineer (supporting a deployed app)
  • Platform Engineers
  • Technical Support Engineers (On-call for support tickets)
  • SRE
  • Observability engineer

If you’ve been on-call to support a deployed application, we invite you to complete this survey conducted by our OnCall UI Design team.

What to expect:

  • 10 - 15 questions related to the terms for objects in OnCall
  • Please use your imagination and think about which terms would be most intuitive.
  • The survey will ask for your imaginative response first. On the next page, you will find some suggested terms and a rating scale to rate each term.

We thank you for contributing to improving Grafana OnCall and will share the results in this post once we’ve reviewed all of the survey responses.