We have installed Grafana on Azure app service.
Everything is working fine but we want to have extra organizations.
I need to login as admin to create extra organizations, however the password is lost or there was never created an admin, i don’t know.
From the documentation i got this command grafana-cli admin reset-admin-password <new_password>
But this does not work in the console, command not found, see snip.
Any ideas howto reset the password in another way?
THANK YOU!!
~ the grafana team
Hi @aukequist,
Welcome to the 
community support forums !!
We are excited that you joined our OSS community. Please read about some of the FAQs in the community 
What Grafana version you are using?
So re-looking at the screenshot, it says that grafana-cli command was not found.
Though, I am not expert with Azure, but I believe that in Azure, Grafana is running like a docker container service?
Is yes, try to find the grafana container using command e.g. docker ps -a and does it give some output?
I thought it was, but even docker ps is not working
According to Overview - Azure App Service | Microsoft Learn it looks like i need to re-create the service. Issue is that i was not involved when the app service was created +/- 2 years ago. To be fair i’m a bit lost, i need more time figgering out what’s going on. Not sure if you have clue.
This is just a hint.
One reason as it again does not find the docker command, if docker got installed in a different path than the default and needs to call it manually e.g. like we normally do in Python if we have multiple versions e.g. 1, 2, and 3 installed.
/usr/bin/python2.2 -v
/usr/bin/python3.4 -v
1 Like
Thanks for you support so far, but we deiced to setup a new Grafana environment (managed) where we have more control compared to the current environment.
Let’s end this topic.
