Error getting data

  • What Grafana version and what operating system are you using?

  • What are you trying to achieve?

  • How are you trying to achieve it?
    Create Panel

  • What happened?
    Error: Cannot read properties of undefined (reading ‘sla’) while trying to get IT Service Status

  • What did you expect to happen?
    IT Service return



What is your data source? Can you share some screen shots?

Hello, I’m using Zabbix.

I can get data in other modes normally, but in IT Services, I get the reported error.

Updating my request, I found that the error was due to the SLA not being configured in Zabbix. Now that it’s configured, I can receive part of the data, but with a wrong date and the Status I need, I get “null”.