# Windows 2016 and C:\\grafana\\bin\>grafana-server.exe not working **URL:** \ **Category:** Grafana\ **Created:** [May 21, 2018, 3:56pm UTC](https://community.grafana.com/t/windows-2016-and-c-grafana-bin-grafana-server-exe-not-working/7582 "2018-05-21T15:56:29Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![tmartin](https://avatars.discourse-cdn.com/v4/letter/t/e56c9b/32.png) [@tmartin](https://community.grafana.com/u/tmartin)\ **Post date:** [May 21, 2018, 3:56pm UTC](https://community.grafana.com/t/windows-2016-and-c-grafana-bin-grafana-server-exe-not-working/7582/1 "2018-05-21T15:56:30Z")
All, I believe I have configured all the required items for Grafana, but when I try to start the exe nothing happens. Server is Windows 2016 ## From admin command prompt, when I run the command, it returns to the command prompt and then when I run the tasklist command, there is no grafana task or process, and the web site does not work. C:\Grafana\bin\>grafana-server.exe – C:\Grafana\bin\>tasklist /SVC Image Name PID Services ========================= ======== ============================================ ApplicationFrameHost.exe 5856 N/A cmd.exe 5480 N/A conhost.exe 4328 N/A csrss.exe 2028 N/A csrss.exe 2060 N/A csrss.exe 396 N/A dllhost.exe 2612 COMSysApp dwm.exe 3768 N/A dwm.exe 4460 N/A explorer.exe 4872 N/A lfsvc, ProfSvc, Schedule, SENS, SessionEnv, LogonUI.exe 4820 N/A lsass.exe 624 KeyIso, Netlogon, SamSs, VaultSvc mmc.exe 20688 N/A mmc.exe 3504 N/A msdtc.exe 2808 MSDTC MsMpEng.exe 1200 WinDefend mysqld.exe 5916 MySQL57 NisSrv.exe 3112 WdNisSvc NlaSvc, WinRM notepad.exe 6820 N/A nsi, W32Time, WinHttpAutoProxySvc PlugPlay, Power, SystemEventsBroker rdpclip.exe 1248 N/A regedit.exe 5864 N/A RuntimeBroker.exe 3564 N/A SearchUI.exe 2388 N/A ServerManager.exe 632 N/A services.exe 616 N/A ShellExperienceHost.exe 1304 N/A ShellHWDetection, Themes, UserManager, sihost.exe 580 N/A smss.exe 316 N/A snmp.exe 1984 SNMP spoolsv.exe 1840 Spooler svchost.exe 1064 CryptSvc, Dnscache, LanmanWorkstation, svchost.exe 1180 BFE, CoreMessagingRegistrar, DPS, MpsSvc svchost.exe 1204 LanmanServer svchost.exe 1268 CertPropSvc, gpsvc, IKEEXT, iphlpsvc, svchost.exe 1460 Wcmsvc svchost.exe 1584 PolicyAgent svchost.exe 1992 StateRepository, tiledatamodelsvc svchost.exe 2016 DiagTrack svchost.exe 352 Dhcp, EventLog, lmhosts, TimeBrokerSvc svchost.exe 360 CDPSvc, EventSystem, FontCache, netprofm, svchost.exe 4672 SSDPSRV svchost.exe 608 CDPUserSvc\_c0ac7, OneSyncSvc\_c0ac7 svchost.exe 728 BrokerInfrastructure, DcomLaunch, LSM, svchost.exe 792 RpcEptMapper, RpcSs svchost.exe 916 TermService svchost.exe 964 NcbService, PcaSvc, ScDeviceEnum, TrkWks, System 4 N/A System Idle Process 0 N/A taskhostw.exe 476 N/A tasklist.exe 17496 N/A Taskmgr.exe 11800 N/A UALSVC, UmRdpService, wudfsvc VGAuthService.exe 1976 VGAuthService vmacthlp.exe 1072 VMware Physical Disk Helper Service vmtoolsd.exe 2000 VMTools vmtoolsd.exe 5704 N/A wininit.exe 468 N/A winlogon.exe 5032 N/A winlogon.exe 932 N/A Winmgmt, WpnService WmiPrvSE.exe 2752 N/A … I have posted configuration details here when I first thought it was an nssm issue. > [@Windows 2016 nssm service Status is Paused - Help](https://community.grafana.com/t/windows-2016-nssm-service-status-is-paused-help/7452): > > I have followed the directions located on [http://docs.grafana.org/installation/windows/](http://docs.grafana.org/installation/windows/). On the Windows 2016 Server - performed steps below: Copied the grafana-5.1.2.windows-x64.zip bits to C:\Grafana I installed MySQL 5.7 and used the root password below in the custom.ini Created/updated c:\Grafana\conf\custom.ini sections below: … (Note: IIS is not installed) http\_port = 80 … domain = myservername … [database] type = mysql host = 127.0.0.1:3306 name = grafana user = ro… ---
**Author:** ![tmartin](https://avatars.discourse-cdn.com/v4/letter/t/e56c9b/32.png) [@tmartin](https://community.grafana.com/u/tmartin)\ **Post date:** [May 30, 2018, 9:44pm UTC](https://community.grafana.com/t/windows-2016-and-c-grafana-bin-grafana-server-exe-not-working/7582/2 "2018-05-30T21:44:37Z")
Got it working - see my other post. > [@Windows 2016 nssm service Status is Paused - Help](https://community.grafana.com/t/windows-2016-nssm-service-status-is-paused-help/7452): > > I have followed the directions located on [http://docs.grafana.org/installation/windows/](http://docs.grafana.org/installation/windows/). On the Windows 2016 Server - performed steps below: Copied the grafana-5.1.2.windows-x64.zip bits to C:\Grafana I installed MySQL 5.7 and used the root password below in the custom.ini Created/updated c:\Grafana\conf\custom.ini sections below: … (Note: IIS is not installed) http\_port = 80 … domain = myservername … [database] type = mysql host = 127.0.0.1:3306 name = grafana user = ro… ---
**Author:** ![bionicadmin](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@bionicadmin](https://community.grafana.com/u/bionicadmin)\ **Post date:** [November 7, 2019, 4:45pm UTC](https://community.grafana.com/t/windows-2016-and-c-grafana-bin-grafana-server-exe-not-working/7582/3 "2019-11-07T16:45:32Z")
I am also using grafana on a windows server and I have run into some of the same issues you have. Here are some things I have learned that may help you. 1. When using the CLI (command line interface) in command you have to reference the path for the cli interface, then put a space between that and the commands you are wanting to run with the cli. Also if you can open the file location in windows you can drag and drop the cli application into the command window and it will automatically insert the first part of the syntax to reference the command line so you only have to type the command in each time. 2. in windows when running a command using the graf crunch cli you must always reference the default location for the plugins directory with every command you enter or they will fail. I have included example syntax here to help clarify what I am explaining. (this command syntax was what I had to run to try and install the boomtable plug in. I should note that this was not successful for me but when running the command I do nopt get an unrecognized command error.) "C:\Users\admin\>D:\AdRem\GrafCrunch\bin\grafana-cli.exe --pluginsDir "D:\AdRem\Gr afCrunch\grafana\data\plugins" plugins install grafana-cli plugins install yesor eyeram-boomtheme-panel"