Hi @raeyin03,
notification templates let you fully customize the messages your alerts send out. They’re powerful and flexible, but it can take a little trial and error to get comfortable with them.
To customize quickly your JSON payload, I recommend opening the notification template editor and selecting the example “Create JSON payload for webhook contact point.”
In this view, you can preview the final JSON message and edit the template.
Make sure to give your template and group unique names to avoid conflicts:
-
Replace the default
webhook.custom.payloadwith something likemywebhook.custom.payload. -
Replace
webhook.custom.simple_alertswith your own name. Replace the template definition and template call as well. -
Give the template group a name, and save it.
After saving, you can assign this template in the Custom Payload setting of your webhook contact point.
Click Edit Payload Template and select your template from the Choose notification template dropdown menu.
To get familiar with notification templates, I recommend exploring these notification templates examples.
Hope this points you in the right direction!

