We updated SMTP setting in Grafana.ini but still failed

Hi sir,

We Follow this website to setting SMTP.
Finished setting then restart or cover grafana.ini still can’t send the email.
Please reference the picture down below.

This screenshot is the current setting.

I would like to know how to solve this problem.
Thank you.

BR, Landy

you don’t have enabled: true in your smtp section, so SMTP is disabled => you can’t send emails

Hi jangaraj,

We changed the setting in grafana.ini enabled: true in smtp section.

Save the file then restart grafana.
It seems restart okay.
image

but when we check the setting, it’s still shown enable=false.
I would like to know how to solve this problem.
Maybe I miss some steps.
Thank you!

BR, Landy

You changed values, but you didn’t uncomment those lines.

; at the start of config line means that line is commented = not used.

1 Like

Hi jangaraj,

Thank you so much. It’s okay now.

BR, Landy