Hi sir,
We Follow this website to setting SMTP.
Finished setting then restart or cover grafana.ini still can’t send the email.
Please reference the picture down below.
This screenshot is the current setting.
I would like to know how to solve this problem.
Thank you.
BR, Landy
you don’t have enabled: true
in your smtp section, so SMTP is disabled => you can’t send emails
Hi jangaraj,
We changed the setting in grafana.ini enabled: true in smtp section.
Save the file then restart grafana.
It seems restart okay.

but when we check the setting, it’s still shown enable=false.
I would like to know how to solve this problem.
Maybe I miss some steps.
Thank you!
BR, Landy
You changed values, but you didn’t uncomment those lines.
;
at the start of config line means that line is commented = not used.
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Hi jangaraj,
Thank you so much. It’s okay now.
BR, Landy