Unspecified Error when trying to connect to an Elasticsearch (Zammad) instance in Data Sources

  • What Grafana version and what operating system are you using?
    Grafana : 8.1.2
    Debian: Buster

  • What are you trying to achieve?
    Trying to connect to an Elasticsearch (Zammad) Data Source on another server

  • How are you trying to achieve it?
    URL: http://helpdesk.ddomain.com:9200
    Access: Server (default)

Elasticsearch details
Index name: zammad_production_ticket
Pattern: No pattern
Time field name: created_at
Version: 7.10+
Max concurrent Shard Requests: 5
Min time interval: 10s
X-Pack enabled: yes
Include frozen indices: yes

Everything else is default.

  • What happened?
    Elasticsearch error: Unexpected error

  • What did you expect to happen?
    A connection to the Elasticsearch instance.

  • Can you copy/paste the configuration(s) that you are having problems with?
    See above.

  • Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.
    Elasticsearch error: Unexpected error
    Nothing obvious in any logs.

  • Did you follow any online instructions? If so, what is the URL?
    Elasticsearch | Grafana documentation

Any and all assistance is appreciated.

Figured out the issue and now have data sources connected.

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