# Playlists missing after upgrade Windows Enterprise from 12.3.3 to 12.4.0

**URL:** <https://community.grafana.com/t/playlists-missing-after-upgrade-windows-enterprise-from-12-3-3-to-12-4-0/161907>\
**Category:** Grafana\
**Tags:** 12-4-0, playlist\
**Created:** [February 28, 2026, 4:55pm UTC](https://community.grafana.com/t/playlists-missing-after-upgrade-windows-enterprise-from-12-3-3-to-12-4-0/161907 "2026-02-28T16:55:02Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![thomaschad](https://avatars.discourse-cdn.com/v4/letter/t/ac8455/32.png) [@thomaschad](https://community.grafana.com/u/thomaschad)\
**Post date:** [February 28, 2026, 4:55pm UTC](https://community.grafana.com/t/playlists-missing-after-upgrade-windows-enterprise-from-12-3-3-to-12-4-0/161907/1 "2026-02-28T16:55:02Z")

</div>

A few log entries mention playlist. No obvious (to me) errors about migration.

A few “path=/apis/playlist.grafana.app/v1/namespaces/default/playlists status=500”

Update: trying to create a new playlist pops up an error:

**Unable to create playlist**

rpc error: code = Internal desc = failed to verify id token: go-jose/go-jose/jwt: validation field, token issued in the future (iat)

---

<div class="post-metadata">

**Author:** ![jangaraj](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/jangaraj/32/39197_2.png) [@jangaraj](https://community.grafana.com/u/jangaraj)\
**Post date:** [March 1, 2026, 5:27am UTC](https://community.grafana.com/t/playlists-missing-after-upgrade-windows-enterprise-from-12-3-3-to-12-4-0/161907/2 "2026-03-01T05:27:05Z")

</div>

> [@thomaschad](#):
>
> token issued in the future (iat)

That looks like a time issue. Try to sync your time on the server, where Grafana is running, your desktop, your IDP server if you are using for login into Grafana, …

---

<div class="post-metadata">

**Author:** ![thomaschad](https://avatars.discourse-cdn.com/v4/letter/t/ac8455/32.png) [@thomaschad](https://community.grafana.com/u/thomaschad)\
**Post date:** [March 1, 2026, 7:51pm UTC](https://community.grafana.com/t/playlists-missing-after-upgrade-windows-enterprise-from-12-3-3-to-12-4-0/161907/3 "2026-03-01T19:51:41Z")

</div>

thanks, but no change

---

<div class="post-metadata">

**Author:** ![jangaraj](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/jangaraj/32/39197_2.png) [@jangaraj](https://community.grafana.com/u/jangaraj)\
**Post date:** [March 1, 2026, 9:30pm UTC](https://community.grafana.com/t/playlists-missing-after-upgrade-windows-enterprise-from-12-3-3-to-12-4-0/161907/4 "2026-03-01T21:30:23Z")

</div>

Ok, you can contact your Grafana support when you have valide enterprise license.