Password reset isn’t working. I have users forget their password and have a password reset sent to their email. The email is never delivered. I have to delete their account and send a new invite. Any ideas? This is on Red Hat 8
Do you have a mail server and is it configured in grafana config?
Yes because they get the invite emails
what does your log file say about this?
Crap. They forget it’s case sensitive for email addresses. My bad
That sounds suspect. Where did you get that info?
grafana.log.2023-02-14.001:logger=context userId=0 orgId=0 uname= t=2023-02-13T15:44:35.355228284Z level=info msg=“Requested password reset for user that was not found” email@example.com error=“user not found”
The emails start with capital letters
That sounds like a bug?
I found the issue. It was a matter of capitalization