# Msi file not digitaly signed

**URL:** <https://community.grafana.com/t/msi-file-not-digitaly-signed/38939>\
**Category:** Installation\
**Created:** [November 6, 2020, 6:59am UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939 "2020-11-06T06:59:41Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![faq1](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/faq1/32/13592_2.png) [@faq1](https://community.grafana.com/u/faq1)\
**Post date:** [November 6, 2020, 6:59am UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/1 "2020-11-06T06:59:41Z")

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Downloading the [msi file](https://grafana.com/grafana/download?platform=windows) w10 shows this ![image](https://us1.discourse-cdn.com/grafana/original/2X/1/11fd966cb6240d2d521b9b51c990cf5668836195.png)

So my question is, why those msi files not digitally signed?

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**Author:** ![melrose](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/melrose/32/14147_2.png) [@melrose](https://community.grafana.com/u/melrose)\
**Post date:** [November 6, 2020, 7:41pm UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/2 "2020-11-06T19:41:25Z")

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from where have you downloaded this file?

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**Author:** ![faq1](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/faq1/32/13592_2.png) [@faq1](https://community.grafana.com/u/faq1)\
**Post date:** [November 6, 2020, 9:10pm UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/3 "2020-11-06T21:10:48Z")

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There is link in first post, but it is [https://grafana.com/grafana/download?platform=windows](https://grafana.com/grafana/download?platform=windows)  
Reproduce steps:

1. download from mentioned link;
2. run it.

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**Author:** ![melrose](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/melrose/32/14147_2.png) [@melrose](https://community.grafana.com/u/melrose)\
**Post date:** [November 6, 2020, 9:36pm UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/4 "2020-11-06T21:36:25Z")

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download is working for me

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<div class="post-metadata">

**Author:** ![faq1](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/faq1/32/13592_2.png) [@faq1](https://community.grafana.com/u/faq1)\
**Post date:** [November 7, 2020, 10:38am UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/5 "2020-11-07T10:38:10Z")

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Yeah, did not write reproduction steps. Now updated and should be more clear.  
As mentioned in topic, the msi file is not digitally signed by publisher.

Repeating again my question: **why msi file not digitally signed?**

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<div class="post-metadata">

**Author:** ![melrose](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/melrose/32/14147_2.png) [@melrose](https://community.grafana.com/u/melrose)\
**Post date:** [November 7, 2020, 5:02pm UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/6 "2020-11-07T17:02:32Z")

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again what is problem? you can install and use it. then all is okay.

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**Author:** ![faq1](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/faq1/32/13592_2.png) [@faq1](https://community.grafana.com/u/faq1)\
**Post date:** [November 13, 2020, 5:13am UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/7 "2020-11-13T05:13:34Z")

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My question is not answered.

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**Author:** ![pvlogin](https://avatars.discourse-cdn.com/v4/letter/p/34f0e0/32.png) [@pvlogin](https://community.grafana.com/u/pvlogin)\
**Post date:** [November 13, 2020, 8:26pm UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/8 "2020-11-13T20:26:10Z")

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The warning I get when trying to install with windows installer is probably related to this as well:  
“grafana-7.3.2.windo…msi was blocked because it could harm your device”  
Not exactly great first experience using grafana …

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**Author:** ![dmmm](https://avatars.discourse-cdn.com/v4/letter/d/e95f7d/32.png) [@dmmm](https://community.grafana.com/u/dmmm)\
**Post date:** [August 4, 2022, 11:53am UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/9 "2022-08-04T11:53:56Z")

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Same issue here. As per company policy we can not run software from untrusted sources on our servers without lots (weeks) of extra work. The MSI simply needs to be signed correctly. It’s not a good idea to distribute professional software in this way.

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**Author:** ![yosiasz](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/yosiasz/32/45847_2.png) [@yosiasz](https://community.grafana.com/u/yosiasz)\
**Post date:** [August 4, 2022, 3:28pm UTC](https://community.grafana.com/t/msi-file-not-digitaly-signed/38939/11 "2022-08-04T15:28:40Z")

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in that case try the zip file, virus scan it, install it as a service using nssm and you are good to go.