# Login issue after update to 10.1.0 (coming from 10.0.3)

**URL:** <https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990>\
**Category:** Authentication\
**Created:** [August 24, 2023, 5:55pm UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990 "2023-08-24T17:55:21Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![rikme](https://avatars.discourse-cdn.com/v4/letter/r/d9b06d/32.png) [@rikme](https://community.grafana.com/u/rikme)\
**Post date:** [August 24, 2023, 5:55pm UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/1 "2023-08-24T17:55:21Z")

</div>

Getting a ‘unknown error occured’ when trying to log in. 100% positive user and PW are correct.

Grafana 10.1.0 on RPi 4

 ![Screenshot 2023-08-24 at 19.52.16](https://us1.discourse-cdn.com/grafana/original/3X/d/a/da4232e931e61d4de9cc50ab1fc0cfdff2cf1fe9.png)

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<div class="post-metadata">

**Author:** ![dandjo](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/dandjo/32/37431_2.png) [@dandjo](https://community.grafana.com/u/dandjo)\
**Post date:** [August 24, 2023, 10:00pm UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/2 "2023-08-24T22:00:25Z")

</div>

Same problem here. Upgraded from 10.0.3 to 10.1.0 and Users/Login seems to be broken.

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<div class="post-metadata">

**Author:** ![yosiasz](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/yosiasz/32/45847_2.png) [@yosiasz](https://community.grafana.com/u/yosiasz)\
**Post date:** [August 24, 2023, 11:09pm UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/3 "2023-08-24T23:09:19Z")

</div>

this one too

> [@Grafana not starting after update to 10.1.0](https://community.grafana.com/t/grafana-not-starting-after-update-to-10-1-0/101993):
>
> Grafana on Raspberry Pi 4 Log entry: logger=settings t=2023-08-24T20:23:03.460142197+02:00 level=info msg=“Config overridden from command line” arg=“default.paths.logs=/var/log/grafana” logger=settings t=2023-08-24T20:23:03.460196753+02:00 level=info msg=“Config overridden from command line” arg=“default.paths.plugins=/var/lib/grafana/plugins” logger=settings t=2023-08-24T20:23:03.460251104+02:00 level=info msg=“Config overridden from command line” arg=“…

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<div class="post-metadata">

**Author:** ![antoniolvsa](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/antoniolvsa/32/37422_2.png) [@antoniolvsa](https://community.grafana.com/u/antoniolvsa)\
**Post date:** [August 25, 2023, 7:43am UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/4 "2023-08-25T07:43:11Z")

</div>

Same problem with Pi3 B+.

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<div class="post-metadata">

**Author:** ![jangaraj](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/jangaraj/32/39197_2.png) [@jangaraj](https://community.grafana.com/u/jangaraj)\
**Post date:** [August 25, 2023, 8:19am UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/5 "2023-08-25T08:19:54Z")

</div>

> <https://github.com/grafana/grafana/issues/73786#issuecomment-1692957201>
>
> \### What happened?
> 
> Since the 10.1.0 upgrade that automatically occurred last …night through our Debian package updaters, Grafana crashes on startup with:
> 
> \`\`\`
> Aug 24 17:08:47 hetzner-nbg1-01 grafana\[65404\]: logger=context t=2023-08-24T17:08:47.549642962Z level=error msg="Request error" error="runtime error: index out of range \[7\] with length 1" stack="runtime/panic.go:114 (0x4f16f9b)\\nencoding/binary/binary.go:102 (0x8e15ec4)\\ngithub.com/grafana/grafana/pkg/services/authn/clients/proxy.go:88 (0x8e155c9)\\ngithub.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:225 (0x8e1fa55)\\ngithub.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:195 (0x8e1f374)\\ngithub.com/grafana/grafana/pkg/services/contexthandler/contexthandler.go:174 (0x739f1b2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/render.go:44 (0x5ee2fdd)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/csrf/csrf.go:66 (0x6ba0dda)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/recovery.go:171 (0x7375c75)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/loggermw/logger.go:71 (0x6ba1dd6)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/request\_metrics.go:59 (0x65cc25a)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/request\_tracing.go:88 (0x7376895)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/context.go:52 (0x5ee0f16)\\ngithub.com/grafana/grafana/pkg/web/router.go:155 (0x5ee468d)\\ngithub.com/grafana/grafana/pkg/web/router.go:211 (0x5ee51f4)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:166 (0x5ee291c)\\nnet/http/server.go:2938 (0x5280a8d)\\nnet/http/server.go:2009 (0x527c973)\\nruntime/asm\_amd64.s:1650 (0x4f4fa60)\\n"
> Aug 24 17:08:47 hetzner-nbg1-01 grafana\[65404\]: logger=context t=2023-08-24T17:08:47.549813938Z level=error msg="Request Completed" method=GET path=/ status=500 remote\_addr=64.18.183.94 time\_ms=1 duration=1.195065ms size=1339 referer=
> \`\`\`
> 
> With newlines expanded, the trace is:
> 
> \`\`\`
> runtime/panic.go:114 (0x4f16f9b)
> encoding/binary/binary.go:102 (0x8e15ec4)
> github.com/grafana/grafana/pkg/services/authn/clients/proxy.go:88 (0x8e155c9)
> github.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:225 (0x8e1fa55)
> github.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:195 (0x8e1f374)
> github.com/grafana/grafana/pkg/services/contexthandler/contexthandler.go:174 (0x739f1b2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/render.go:44 (0x5ee2fdd)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/csrf/csrf.go:66 (0x6ba0dda)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/recovery.go:171 (0x7375c75)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/loggermw/logger.go:71 (0x6ba1dd6)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/request\_metrics.go:59 (0x65cc25a)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/request\_tracing.go:88 (0x7376895)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/context.go:52 (0x5ee0f16)
> github.com/grafana/grafana/pkg/web/router.go:155 (0x5ee468d)
> github.com/grafana/grafana/pkg/web/router.go:211 (0x5ee51f4)
> github.com/grafana/grafana/pkg/web/macaron.go:166 (0x5ee291c)
> net/http/server.go:2938 (0x5280a8d)
> net/http/server.go:2009 (0x527c973)
> runtime/asm\_amd64.s:1650 (0x4f4fa60)
> \`\`\`
> 
> Oddly, this happens only on one of our two Grafana server. Our second server which has a different set of dashboards doesn't show the same behavior and seems unaffected.
> 
> \### What did you expect to happen?
> 
> I expected to login to the site normally.
> 
> \### Did this work before?
> 
> This was working yesterday, when I spent a significant amount of time working on a new dashboard.
> 
> Downgrading to 10.0.3 using the procedure suggested in https://github.com/grafana/grafana/issues/73781#issuecomment-1691980658 works around the problem.
> 
> \### How do we reproduce it?
> 
> 1. Load the Grafana homepage
> 2. Fill in the basic HTTP auth credentials
> 3. Observe crash
> 
> \### Is the bug inside a dashboard panel?
> 
> Unknown.
> 
> \### Environment (with versions)?
> 
> Grafana: 10.1.0
> OS: Debian bullseye
> Browser: Firefox 114
> 
> \### Grafana platform?
> 
> A package manager (APT, YUM, BREW, etc.)
> 
> \### Datasource(s)?
> 
> Prometheus 2.24.1+ds-1+b7

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<div class="post-metadata">

**Author:** ![dandjo](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/dandjo/32/37431_2.png) [@dandjo](https://community.grafana.com/u/dandjo)\
**Post date:** [August 25, 2023, 11:34am UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/6 "2023-08-25T11:34:10Z")

</div>

Thanks @jangaraj, unfortunately this didn’t help. Here a log.

```auto
logger=settings t=2023-08-25T13:30:19.425104611+02:00 level=info msg="Starting Grafana" version=10.1.0 commit=838218ba20 branch=HEAD compiled=2023-08-23T12:52:21+02:00
logger=settings t=2023-08-25T13:30:19.426870574+02:00 level=info msg="Config loaded from" file=/usr/share/grafana/conf/defaults.ini
logger=settings t=2023-08-25T13:30:19.427059008+02:00 level=info msg="Config loaded from" file=/etc/grafana/grafana.ini
logger=settings t=2023-08-25T13:30:19.427141611+02:00 level=info msg="Config overridden from command line" arg="default.paths.data=/var/lib/grafana"
logger=settings t=2023-08-25T13:30:19.427237183+02:00 level=info msg="Config overridden from command line" arg="default.paths.logs=/var/log/grafana"
logger=settings t=2023-08-25T13:30:19.427319369+02:00 level=info msg="Config overridden from command line" arg="default.paths.plugins=/var/lib/grafana/plugins"
logger=settings t=2023-08-25T13:30:19.427399524+02:00 level=info msg="Config overridden from command line" arg="default.paths.provisioning=/etc/grafana/provisioning"
logger=settings t=2023-08-25T13:30:19.427479262+02:00 level=info msg=Target target=[all]
logger=settings t=2023-08-25T13:30:19.427593688+02:00 level=info msg="Path Home" path=/usr/share/grafana
logger=settings t=2023-08-25T13:30:19.427671759+02:00 level=info msg="Path Data" path=/var/lib/grafana
logger=settings t=2023-08-25T13:30:19.427749519+02:00 level=info msg="Path Logs" path=/var/log/grafana
logger=settings t=2023-08-25T13:30:19.427826965+02:00 level=info msg="Path Plugins" path=/var/lib/grafana/plugins
logger=settings t=2023-08-25T13:30:19.427961911+02:00 level=info msg="Path Provisioning" path=/etc/grafana/provisioning
logger=settings t=2023-08-25T13:30:19.428045816+02:00 level=info msg="App mode production"
logger=sqlstore t=2023-08-25T13:30:19.430110472+02:00 level=info msg="Connecting to DB" dbtype=sqlite3
logger=migrator t=2023-08-25T13:30:19.707113819+02:00 level=info msg="Starting DB migrations"
logger=migrator t=2023-08-25T13:30:19.804454927+02:00 level=info msg="migrations completed" performed=0 skipped=493 duration=5.185077ms
logger=secrets t=2023-08-25T13:30:19.811279509+02:00 level=info msg="Envelope encryption state" enabled=true currentprovider=secretKey.v1
logger=plugin.loader t=2023-08-25T13:30:20.132826393+02:00 level=warn msg="Plugin missing module.js" pluginID=input warning="Missing module.js, If you loaded this plugin from git, make sure to compile it."
logger=plugin.loader t=2023-08-25T13:30:20.133079774+02:00 level=info msg="Plugin registered" pluginID=input
logger=query_data t=2023-08-25T13:30:20.170309098+02:00 level=info msg="Query Service initialization"
logger=live.push_http t=2023-08-25T13:30:20.193288381+02:00 level=info msg="Live Push Gateway initialization"
logger=ngalert t=2023-08-25T13:30:20.234842535+02:00 level=warn msg="Unexpected number of rows updating alert configuration history" rows=0 org=1 hash=e0528a75784033ae7b15c40851d89484
logger=infra.usagestats.collector t=2023-08-25T13:30:43.195201467+02:00 level=info msg="registering usage stat providers" usageStatsProvidersLen=2
logger=server t=2023-08-25T13:30:43.197436277+02:00 level=info msg="Writing PID file" path=/run/grafana/grafana-server.pid pid=5613
logger=modules t=2023-08-25T13:30:43.200245818+02:00 level=info msg=initialising module=http-server
logger=modules t=2023-08-25T13:30:43.209341775+02:00 level=info msg=initialising module=secret-migrator
logger=http.server t=2023-08-25T13:30:43.223372919+02:00 level=info msg="HTTP Server Listen" address=[::]:3000 protocol=http subUrl= socket=
logger=modules t=2023-08-25T13:30:43.265710201+02:00 level=info msg=initialising module=provisioning
logger=provisioning.alerting t=2023-08-25T13:30:43.271359543+02:00 level=info msg="starting to provision alerting"
logger=provisioning.alerting t=2023-08-25T13:30:43.272383174+02:00 level=info msg="finished to provision alerting"
logger=modules t=2023-08-25T13:30:43.275997651+02:00 level=info msg=initialising module=background-services
logger=modules t=2023-08-25T13:30:43.282662186+02:00 level=info msg="All modules healthy" modules="[provisioning background-services http-server secret-migrator]"
logger=ngalert.state.manager t=2023-08-25T13:30:43.283873522+02:00 level=info msg="Warming state cache for startup"
logger=ngalert.state.manager t=2023-08-25T13:30:43.286337131+02:00 level=info msg="State cache has been initialized" states=0 duration=2.449443ms
logger=ngalert.scheduler t=2023-08-25T13:30:43.287407792+02:00 level=info msg="Starting scheduler" tickInterval=10s
logger=ticker t=2023-08-25T13:30:43.288431995+02:00 level=info msg=starting first_tick=2023-08-25T13:30:50+02:00
logger=ngalert.multiorg.alertmanager t=2023-08-25T13:30:43.293307651+02:00 level=info msg="Starting MultiOrg Alertmanager"
logger=grafanaStorageLogger t=2023-08-25T13:30:43.310169951+02:00 level=info msg="storage starting"
logger=grafana.update.checker t=2023-08-25T13:30:43.490951093+02:00 level=info msg="Update check succeeded" duration=193.948237ms
logger=plugins.update.checker t=2023-08-25T13:30:43.549794377+02:00 level=info msg="Update check succeeded" duration=250.039167ms
logger=context userId=-1 orgId=1 uname= t=2023-08-25T13:30:53.500619942+02:00 level=info msg="Request Completed" method=GET path=/api/live/ws status=-1 remote_addr=[2a02:xxxx:144e] time_ms=26 duration=26.345963ms size=0 referer= handler=/api/live/ws
logger=context userId=-1 orgId=1 uname= t=2023-08-25T13:31:02.82076682+02:00 level=info msg="Request Completed" method=GET path=/favicon.ico status=404 remote_addr=[2a02:xxxx:144e] time_ms=81 duration=81.178076ms size=36506 referer=http://smartpi.lan:3000/public/build/7424.afad9d5bcb701f31d890.js handler=public-assets
logger=context userId=-1 orgId=1 uname= t=2023-08-25T13:31:23.556697222+02:00 level=info msg="Request Completed" method=GET path=/api/live/ws status=-1 remote_addr=[2a02:xxxx:144e] time_ms=13 duration=13.356839ms size=0 referer= handler=/api/live/ws
logger=settings t=2023-08-25T13:31:30.69697906+02:00 level=info msg="Starting Grafana" version=10.1.0 commit=838218ba20 branch=HEAD compiled=2023-08-23T12:52:21+02:00
logger=settings t=2023-08-25T13:31:30.700135786+02:00 level=info msg="Config loaded from" file=/usr/share/grafana/conf/defaults.ini
logger=settings t=2023-08-25T13:31:30.700280419+02:00 level=info msg="Config loaded from" file=/etc/grafana/grafana.ini
logger=settings t=2023-08-25T13:31:30.700377917+02:00 level=info msg="Config overridden from command line" arg="default.paths.data=/var/lib/grafana"
logger=settings t=2023-08-25T13:31:30.70046026+02:00 level=info msg="Config overridden from command line" arg="default.paths.logs=/var/log/grafana"
logger=settings t=2023-08-25T13:31:30.70053953+02:00 level=info msg="Config overridden from command line" arg="default.paths.plugins=/var/lib/grafana/plugins"
logger=settings t=2023-08-25T13:31:30.700618018+02:00 level=info msg="Config overridden from command line" arg="default.paths.provisioning=/etc/grafana/provisioning"
logger=settings t=2023-08-25T13:31:30.700698277+02:00 level=info msg=Target target=[all]
logger=settings t=2023-08-25T13:31:30.700820411+02:00 level=info msg="Path Home" path=/usr/share/grafana
logger=settings t=2023-08-25T13:31:30.700899785+02:00 level=info msg="Path Data" path=/var/lib/grafana
logger=settings t=2023-08-25T13:31:30.700976815+02:00 level=info msg="Path Logs" path=/var/log/grafana
logger=settings t=2023-08-25T13:31:30.701062647+02:00 level=info msg="Path Plugins" path=/var/lib/grafana/plugins
logger=settings t=2023-08-25T13:31:30.701140719+02:00 level=info msg="Path Provisioning" path=/etc/grafana/provisioning
logger=settings t=2023-08-25T13:31:30.701218166+02:00 level=info msg="App mode production"
logger=sqlstore t=2023-08-25T13:31:30.703621413+02:00 level=info msg="Connecting to DB" dbtype=sqlite3
logger=migrator t=2023-08-25T13:31:30.982463513+02:00 level=info msg="Starting DB migrations"
logger=migrator t=2023-08-25T13:31:31.063775422+02:00 level=info msg="migrations completed" performed=0 skipped=493 duration=4.840816ms
logger=secrets t=2023-08-25T13:31:31.071444688+02:00 level=info msg="Envelope encryption state" enabled=true currentprovider=secretKey.v1
logger=plugin.loader t=2023-08-25T13:31:31.418340714+02:00 level=warn msg="Plugin missing module.js" pluginID=input warning="Missing module.js, If you loaded this plugin from git, make sure to compile it."
logger=plugin.loader t=2023-08-25T13:31:31.418588523+02:00 level=info msg="Plugin registered" pluginID=input
logger=query_data t=2023-08-25T13:31:31.439738481+02:00 level=info msg="Query Service initialization"
logger=live.push_http t=2023-08-25T13:31:31.463447048+02:00 level=info msg="Live Push Gateway initialization"
logger=ngalert t=2023-08-25T13:31:31.504697187+02:00 level=warn msg="Unexpected number of rows updating alert configuration history" rows=0 org=1 hash=e0528a75784033ae7b15c40851d89484
logger=infra.usagestats.collector t=2023-08-25T13:31:54.432360891+02:00 level=info msg="registering usage stat providers" usageStatsProvidersLen=2
logger=server t=2023-08-25T13:31:54.433391657+02:00 level=info msg="Writing PID file" path=/run/grafana/grafana-server.pid pid=5629
logger=modules t=2023-08-25T13:31:54.434635755+02:00 level=info msg=initialising module=http-server
logger=modules t=2023-08-25T13:31:54.43457612+02:00 level=info msg=initialising module=secret-migrator
logger=http.server t=2023-08-25T13:31:54.450146839+02:00 level=info msg="HTTP Server Listen" address=[::]:3000 protocol=http subUrl= socket=
logger=modules t=2023-08-25T13:31:54.479793039+02:00 level=info msg=initialising module=provisioning
logger=provisioning.alerting t=2023-08-25T13:31:54.484069802+02:00 level=info msg="starting to provision alerting"
logger=provisioning.alerting t=2023-08-25T13:31:54.484278185+02:00 level=info msg="finished to provision alerting"
logger=modules t=2023-08-25T13:31:54.484766876+02:00 level=info msg=initialising module=background-services
logger=modules t=2023-08-25T13:31:54.485685769+02:00 level=info msg="All modules healthy" modules="[provisioning background-services http-server secret-migrator]"
logger=ngalert.state.manager t=2023-08-25T13:31:54.487984799+02:00 level=info msg="Warming state cache for startup"
logger=grafanaStorageLogger t=2023-08-25T13:31:54.491150745+02:00 level=info msg="storage starting"
logger=ngalert.state.manager t=2023-08-25T13:31:54.573701829+02:00 level=info msg="State cache has been initialized" states=0 duration=85.700258ms
logger=ngalert.multiorg.alertmanager t=2023-08-25T13:31:54.574298122+02:00 level=info msg="Starting MultiOrg Alertmanager"
logger=ngalert.scheduler t=2023-08-25T13:31:54.574815042+02:00 level=info msg="Starting scheduler" tickInterval=10s
logger=ticker t=2023-08-25T13:31:54.575267067+02:00 level=info msg=starting first_tick=2023-08-25T13:32:00+02:00
logger=grafana.update.checker t=2023-08-25T13:31:54.671027862+02:00 level=info msg="Update check succeeded" duration=174.693284ms
logger=plugins.update.checker t=2023-08-25T13:31:54.698215034+02:00 level=info msg="Update check succeeded" duration=206.630805ms

```

---

<div class="post-metadata">

**Author:** ![dandjo](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/dandjo/32/37431_2.png) [@dandjo](https://community.grafana.com/u/dandjo)\
**Post date:** [August 25, 2023, 11:42am UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/7 "2023-08-25T11:42:35Z")

</div>

There’s a syslog from my raspberry.

> <https://github.com/grafana/grafana/issues/73786#issuecomment-1693226128>
>
> \### What happened?
> 
> Since the 10.1.0 upgrade that automatically occurred last …night through our Debian package updaters, Grafana crashes on startup with:
> 
> \`\`\`
> Aug 24 17:08:47 hetzner-nbg1-01 grafana\[65404\]: logger=context t=2023-08-24T17:08:47.549642962Z level=error msg="Request error" error="runtime error: index out of range \[7\] with length 1" stack="runtime/panic.go:114 (0x4f16f9b)\\nencoding/binary/binary.go:102 (0x8e15ec4)\\ngithub.com/grafana/grafana/pkg/services/authn/clients/proxy.go:88 (0x8e155c9)\\ngithub.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:225 (0x8e1fa55)\\ngithub.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:195 (0x8e1f374)\\ngithub.com/grafana/grafana/pkg/services/contexthandler/contexthandler.go:174 (0x739f1b2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/render.go:44 (0x5ee2fdd)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/csrf/csrf.go:66 (0x6ba0dda)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/recovery.go:171 (0x7375c75)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/loggermw/logger.go:71 (0x6ba1dd6)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/request\_metrics.go:59 (0x65cc25a)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/middleware/request\_tracing.go:88 (0x7376895)\\nnet/http/server.go:2136 (0x527dda8)\\ngithub.com/grafana/grafana/pkg/web/context.go:52 (0x5ee0f16)\\ngithub.com/grafana/grafana/pkg/web/router.go:155 (0x5ee468d)\\ngithub.com/grafana/grafana/pkg/web/router.go:211 (0x5ee51f4)\\ngithub.com/grafana/grafana/pkg/web/macaron.go:166 (0x5ee291c)\\nnet/http/server.go:2938 (0x5280a8d)\\nnet/http/server.go:2009 (0x527c973)\\nruntime/asm\_amd64.s:1650 (0x4f4fa60)\\n"
> Aug 24 17:08:47 hetzner-nbg1-01 grafana\[65404\]: logger=context t=2023-08-24T17:08:47.549813938Z level=error msg="Request Completed" method=GET path=/ status=500 remote\_addr=64.18.183.94 time\_ms=1 duration=1.195065ms size=1339 referer=
> \`\`\`
> 
> With newlines expanded, the trace is:
> 
> \`\`\`
> runtime/panic.go:114 (0x4f16f9b)
> encoding/binary/binary.go:102 (0x8e15ec4)
> github.com/grafana/grafana/pkg/services/authn/clients/proxy.go:88 (0x8e155c9)
> github.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:225 (0x8e1fa55)
> github.com/grafana/grafana/pkg/services/authn/authnimpl/service.go:195 (0x8e1f374)
> github.com/grafana/grafana/pkg/services/contexthandler/contexthandler.go:174 (0x739f1b2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/render.go:44 (0x5ee2fdd)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/macaron.go:140 (0x5ee24f2)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/csrf/csrf.go:66 (0x6ba0dda)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/recovery.go:171 (0x7375c75)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/loggermw/logger.go:71 (0x6ba1dd6)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/request\_metrics.go:59 (0x65cc25a)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/middleware/request\_tracing.go:88 (0x7376895)
> net/http/server.go:2136 (0x527dda8)
> github.com/grafana/grafana/pkg/web/context.go:52 (0x5ee0f16)
> github.com/grafana/grafana/pkg/web/router.go:155 (0x5ee468d)
> github.com/grafana/grafana/pkg/web/router.go:211 (0x5ee51f4)
> github.com/grafana/grafana/pkg/web/macaron.go:166 (0x5ee291c)
> net/http/server.go:2938 (0x5280a8d)
> net/http/server.go:2009 (0x527c973)
> runtime/asm\_amd64.s:1650 (0x4f4fa60)
> \`\`\`
> 
> Oddly, this happens only on one of our two Grafana server. Our second server which has a different set of dashboards doesn't show the same behavior and seems unaffected.
> 
> \### What did you expect to happen?
> 
> I expected to login to the site normally.
> 
> \### Did this work before?
> 
> This was working yesterday, when I spent a significant amount of time working on a new dashboard.
> 
> Downgrading to 10.0.3 using the procedure suggested in https://github.com/grafana/grafana/issues/73781#issuecomment-1691980658 works around the problem.
> 
> \### How do we reproduce it?
> 
> 1. Load the Grafana homepage
> 2. Fill in the basic HTTP auth credentials
> 3. Observe crash
> 
> \### Is the bug inside a dashboard panel?
> 
> Unknown.
> 
> \### Environment (with versions)?
> 
> Grafana: 10.1.0
> OS: Debian bullseye
> Browser: Firefox 114
> 
> \### Grafana platform?
> 
> A package manager (APT, YUM, BREW, etc.)
> 
> \### Datasource(s)?
> 
> Prometheus 2.24.1+ds-1+b7

---

<div class="post-metadata">

**Author:** ![jasongriffiths](https://avatars.discourse-cdn.com/v4/letter/j/a4c791/32.png) [@jasongriffiths](https://community.grafana.com/u/jasongriffiths)\
**Post date:** [August 27, 2023, 10:51am UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/8 "2023-08-27T10:51:09Z")

</div>

Getting the exact same issue, I’ve reinstalled Pi Lite and Grafana 10.1.0 but the same issue occurs. I’ve tried resetting the admin the password, etc.

Anyone have a solution?

---

<div class="post-metadata">

**Author:** ![djiwondee](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@djiwondee](https://community.grafana.com/u/djiwondee)\
**Post date:** [August 27, 2023, 11:45am UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/9 "2023-08-27T11:45:45Z")

</div>

Same problem for me! Running Grafana on Raspi 4 with Buster. Downgrade with

`sudo apt-get install grafana=10.0.3`

has been solved the problem. There seems to be an issue with 10.1. on that platfform

---

<div class="post-metadata">

**Author:** ![paul6658](https://avatars.discourse-cdn.com/v4/letter/p/35a633/32.png) [@paul6658](https://community.grafana.com/u/paul6658)\
**Post date:** [August 29, 2023, 1:41pm UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/10 "2023-08-29T13:41:30Z")

</div>

Had the same issue, downgrade helped. Thx!

---

<div class="post-metadata">

**Author:** ![pixpeg](https://avatars.discourse-cdn.com/v4/letter/p/85f322/32.png) [@pixpeg](https://community.grafana.com/u/pixpeg)\
**Post date:** [August 30, 2023, 11:59pm UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/11 "2023-08-30T23:59:20Z")

</div>

Same login issue on Raspberry Pi 3 Model B Plus Rev 1.3. Downgraded to 10.0.3 and all works perfectly.

---

<div class="post-metadata">

**Author:** ![yosiasz](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/yosiasz/32/45847_2.png) [@yosiasz](https://community.grafana.com/u/yosiasz)\
**Post date:** [August 31, 2023, 12:02am UTC](https://community.grafana.com/t/login-issue-after-update-to-10-1-0-coming-from-10-0-3/101990/12 "2023-08-31T00:02:59Z")

</div>