# Grafana suddenly cannot open and the service cannot start without changing the password

**URL:** <https://community.grafana.com/t/grafana-suddenly-cannot-open-and-the-service-cannot-start-without-changing-the-password/119801>\
**Category:** Zabbix\
**Tags:** templating\
**Created:** [April 19, 2024, 8:33am UTC](https://community.grafana.com/t/grafana-suddenly-cannot-open-and-the-service-cannot-start-without-changing-the-password/119801 "2024-04-19T08:33:03Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![bingsil](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@bingsil](https://community.grafana.com/u/bingsil)\
**Post date:** [April 19, 2024, 8:33am UTC](https://community.grafana.com/t/grafana-suddenly-cannot-open-and-the-service-cannot-start-without-changing-the-password/119801/1 "2024-04-19T08:33:04Z")

</div>

- What Grafana version and what operating system are you using?

- **What** are you trying to achieve?

- **How** are you trying to achieve it?

- What happened?

- What did you **expect** to happen?

- Can you copy/paste the configuration(s) that you are having problems with?

- Did you receive any errors in the Grafana UI or in related logs? If so, please tell us **exactly** what they were.

- Did you follow any online instructions? If so, what is the URL?

---

<div class="post-metadata">

**Author:** ![sowdenraymond](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/sowdenraymond/32/38541_2.png) [@sowdenraymond](https://community.grafana.com/u/sowdenraymond)\
**Post date:** [April 19, 2024, 8:35am UTC](https://community.grafana.com/t/grafana-suddenly-cannot-open-and-the-service-cannot-start-without-changing-the-password/119801/2 "2024-04-19T08:35:31Z")

</div>

Hi bingsil, you supposed to answer those questions…