# Grafana 9 Microsoft Teams alerting not sending alerts

**URL:** <https://community.grafana.com/t/grafana-9-microsoft-teams-alerting-not-sending-alerts/78294>\
**Category:** Alerting\
**Created:** [December 19, 2022, 2:08pm UTC](https://community.grafana.com/t/grafana-9-microsoft-teams-alerting-not-sending-alerts/78294 "2022-12-19T14:08:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![agelosnm](https://avatars.discourse-cdn.com/v4/letter/a/e9a140/32.png) [@agelosnm](https://community.grafana.com/u/agelosnm)\
**Post date:** [December 19, 2022, 2:08pm UTC](https://community.grafana.com/t/grafana-9-microsoft-teams-alerting-not-sending-alerts/78294/1 "2022-12-19T14:08:17Z")

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I have setup version 9.3.2 and I’m trying to configure the alerting to my Grafana instance.

I can see my “alert.rules” file being recognized normally by the system and I’ve also configured the relevant “Contact point” with it being able to send the test notification but real alerts don’t show up.

 ![image](https://us1.discourse-cdn.com/grafana/original/3X/2/f/2fb991e6a3f08df857147c77760c37b4dfa76f5d.png)

 ![image](https://us1.discourse-cdn.com/grafana/original/3X/5/4/544523134766ff65ff5d94e31dea1c7eaf39ebf9.png)

From the logs, all I can see is the below whn triggering the test alert:

logger=alerting.notifier.teams t=2022-12-19T14:06:20.720657154Z level=error msg=“Missing receiver”  
logger=alerting.notifier.teams t=2022-12-19T14:06:20.720776397Z level=error msg=“Missing group labels”  
logger=cleanup t=2022-12-19T14:06:20.863615796Z level=info msg=“Completed cleanup jobs” duration=9.936487ms

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<div class="post-metadata">

**Author:** ![tomchen](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/tomchen/32/30012_2.png) [@tomchen](https://community.grafana.com/u/tomchen)\
**Post date:** [April 7, 2023, 9:10am UTC](https://community.grafana.com/t/grafana-9-microsoft-teams-alerting-not-sending-alerts/78294/2 "2023-04-07T09:10:11Z")

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I encountered with the same issues as well

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**Author:** ![georgerobinson](https://avatars.discourse-cdn.com/v4/letter/g/ad7895/32.png) [@georgerobinson](https://community.grafana.com/u/georgerobinson)\
**Post date:** [April 11, 2023, 12:42pm UTC](https://community.grafana.com/t/grafana-9-microsoft-teams-alerting-not-sending-alerts/78294/3 "2023-04-11T12:42:59Z")

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It looks like you are using Grafana as a UI to show rules from Prometheus, rather than using Grafana Alerting. You see how the UI shows “No rules found” under “Grafana”.

Do you also have Prometheus running? If so, you’ll need to run and configure Prometheus Alertmanager too. Contact points and notification policies using the built-in Alertmanager are for Grafana Managed Alerts rather than alerts in Prometheus.