# Error: different links for different organisations

**URL:** <https://community.grafana.com/t/error-different-links-for-different-organisations/88207>\
**Category:** Configuration\
**Created:** [May 23, 2023, 6:41pm UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207 "2023-05-23T18:41:25Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![homonto](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/homonto/32/32983_2.png) [@homonto](https://community.grafana.com/u/homonto)\
**Post date:** [May 23, 2023, 6:41pm UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207/1 "2023-05-23T18:41:26Z")

</div>

Hi,

I have created 2 organisations:

 ![Screenshot 2023-05-23 at 19.38.08](https://us1.discourse-cdn.com/grafana/original/3X/b/f/bf162298ec90165615e137b815ba5cef60b24e59.png)

and I can see them both in GUI:

 ![Screenshot 2023-05-23 at 19.37.41](https://us1.discourse-cdn.com/grafana/original/3X/b/a/ba82f48b9508c663fbb502fabea81ae57338bb23.png)

but when I access Grafana via IP of the server where it is installed on - 192.168.1.43:3000 only one organisation is OK:

 ![Screenshot 2023-05-23 at 19.37.31](https://us1.discourse-cdn.com/grafana/original/3X/6/0/60a764a99bacccb16ad59ebb6c09886159a3c159.png)

the moment I click in the menu on the second one, it changes the address to community.grafana.com

 ![Screenshot 2023-05-23 at 19.37.48](https://us1.discourse-cdn.com/grafana/original/3X/f/e/fe042edce4ce3bd7000c1ff06d8c95d66cd55e8d.png)

and of course it fails

What am I doing wrong?

thank you  
zyga

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<div class="post-metadata">

**Author:** ![antonio](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/antonio/32/26584_2.png) [@antonio](https://community.grafana.com/u/antonio)\
**Post date:** [May 30, 2023, 1:14pm UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207/2 "2023-05-30T13:14:51Z")

</div>

welcome @homonto

what version of Grafana are you currently using? and what is your OS?

when you click on the menu:

- do any errors get logged?  
– Try increasing [the verbosity of the Grafana server logs](https://grafana.com/docs/grafana/latest/administration/configuration/#level) to debug

- also, could you inspect the request being snet via `dev tools->network tab` in your browser?

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<div class="post-metadata">

**Author:** ![homonto](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/homonto/32/32983_2.png) [@homonto](https://community.grafana.com/u/homonto)\
**Post date:** [May 30, 2023, 2:05pm UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207/3 "2023-05-30T14:05:52Z")

</div>

hi @antonio

thank you for your answer - see the details below please:

version of OS: Debian 11

```auto
docker version:
Client: Docker Engine - Community
 Version: 24.0.2
 API version: 1.43
 Go version: go1.20.4
 Git commit: cb74dfc
 Built: Thu May 25 21:52:17 2023
 OS/Arch: linux/amd64
 Context: default

Server: Docker Engine - Community
 Engine:
  Version: 24.0.2
  API version: 1.43 (minimum version 1.12)
  Go version: go1.20.4
  Git commit: 659604f
  Built: Thu May 25 21:52:17 2023
  OS/Arch: linux/amd64
  Experimental: false
 containerd:
  Version: 1.6.21
  GitCommit: 3dce8eb055cbb6872793272b4f20ed16117344f8
 runc:
  Version: 1.1.7
  GitCommit: v1.1.7-0-g860f061
 docker-init:
  Version: 0.19.0
  GitCommit: de40ad0

```

docker compose file:

```auto
  grafana:
    image: grafana/grafana-oss
    container_name: grafana
    user: '1000'
    ports:
      - "3000:3000"
    volumes:
      - /srv/docker/grafana:/var/lib/grafana
      - /srv/docker/grafana/etc/grafana:/etc/grafana
    restart: unless-stopped
    environment:
      - GF_PATHS_LOGS=/var/lib/grafana/logs

```

ini file:

```auto
 14:54:49 pi@debian11:/srv/docker/grafana $ cat etc/grafana/grafana.ini
[server]
   http_port = 3000
   protocol = https
   cert_key = /etc/grafana/addons-cert-key.pem
   cert_file = /etc/grafana/addons-fullchain.pem

[log]
   mode = "file"
   level = "debug"
[log.file]
   level = "debug"

```

good request:

 ![Screenshot 2023-05-30 at 14.27.40](https://us1.discourse-cdn.com/grafana/original/3X/1/4/14ca89d32eab9158aa7d3be823d537b7acad98de.jpeg)

bad request:

 ![Screenshot 2023-05-30 at 14.27.50](https://us1.discourse-cdn.com/grafana/original/3X/f/d/fd0a6253ef132ad2e6fe4af7b79ec7d1f00c8058.jpeg)

logfile exceeds the max forum (even grafana was up only for 10s or so) - I need to find a solution for that 😉

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<div class="post-metadata">

**Author:** ![homonto](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/homonto/32/32983_2.png) [@homonto](https://community.grafana.com/u/homonto)\
**Post date:** [May 30, 2023, 5:36pm UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207/4 "2023-05-30T17:36:54Z")

</div>

I managed to put the logfile here: [logfile](https://papio.uk/grafana.log)

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<div class="post-metadata">

**Author:** ![antonio](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/antonio/32/26584_2.png) [@antonio](https://community.grafana.com/u/antonio)\
**Post date:** [June 5, 2023, 11:00am UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207/5 "2023-06-05T11:00:17Z")

</div>

hi @homonto

I tried to reproduce your setup but I am missing something and so I can’t troubleshoot the problem.

Can you [open a new issue](https://github.com/grafana/grafana/issues/new?assignees=&labels=&projects=&template=0-bug-report.yaml&title=Product-Area-Here%3A+short+description+of+bug+here) in our repo instead? Please add the info you already provided. Once you opened it, I will forward it to the engineering team that deals with these kind of issues.

Thank you

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<div class="post-metadata">

**Author:** ![homonto](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/homonto/32/32983_2.png) [@homonto](https://community.grafana.com/u/homonto)\
**Post date:** [June 5, 2023, 11:22am UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207/6 "2023-06-05T11:22:57Z")

</div>

done @antonio  
here:

> <https://github.com/grafana/grafana/issues/69553>
>
> \### 
> \# What went wrong?
> 
> 
> \*\*What happened\*\*:
> 
> - I have created 2 organisatio…ns but while switching between them one is always ok https://192.168.1.43:3000), while second goes to community.grafana.com so nothing is there
> 
> \*\*What did you expect to happen\*\*:
> 
> - both to go to https://192.168.1.43:3000
> 
> 
> \### 
> \# How do we reproduce it?
> 
> 
> \*\*Step 1\*\*:
> 
> \- Open Grafana and login
> 
> \*\*Step 2\*\*:
> 
> \- change organisation
> 
> 
> 
> 
> \### 
> \# What Grafana version are you using?
> 
> 
> msg="Starting Grafana" version=9.5.2 commit=cfcea75916 branch=HEAD compiled=2023-05-04T09:56:30Z
> 
> \### 
> \## Optional Questions:
> 
> \### Is the bug inside a Dashboard Panel?
> 
> 
> Copy the panel's \["get-help" data\](https://grafana.com/docs/grafana/latest/troubleshooting/send-panel-to-grafana-support/) here
> 
> \### Grafana Platform?
> 
> Docker
> 
> \### User's OS?
> 
> debian 11
> 
> \### User's Browser?
> 
> safari, chrome, firefox
> 
> \### Is this a Regression?
> 
> None
> 
> \### Are Datasources involved?
> 
> no
> 
> \### Anything else to add?
> 
> 
> continuation of the topic with Antonio C Merello from here:
> https://community.grafana.com/t/error-different-links-for-different-organisations/88207/3
> 
> check the logfile here:
> https://papio.uk/grafana.log
> 
> screenshots:
> https://community.grafana.com/uploads/default/original/3X/b/f/bf162298ec90165615e137b815ba5cef60b24e59.png
> https://community.grafana.com/uploads/default/original/3X/b/a/ba82f48b9508c663fbb502fabea81ae57338bb23.png
> https://community.grafana.com/uploads/default/original/3X/6/0/60a764a99bacccb16ad59ebb6c09886159a3c159.png
> https://community.grafana.com/uploads/default/original/3X/f/e/fe042edce4ce3bd7000c1ff06d8c95d66cd55e8d.png

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<div class="post-metadata">

**Author:** ![antonio](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/antonio/32/26584_2.png) [@antonio](https://community.grafana.com/u/antonio)\
**Post date:** [June 5, 2023, 11:29am UTC](https://community.grafana.com/t/error-different-links-for-different-organisations/88207/7 "2023-06-05T11:29:30Z")

</div>

thanks  
already assigned to a team 👍
