# Data not showing up **URL:** \ **Category:** General\ **Created:** [July 27, 2017, 8:05am UTC](https://community.grafana.com/t/data-not-showing-up/2038 "2017-07-27T08:05:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 8:05am UTC](https://community.grafana.com/t/data-not-showing-up/2038/1 "2017-07-27T08:05:49Z")
Ive started with free account for grafana cloud, added graph for my AWS account (EC2 instance CPU usage), saved it, set refresh time to 5secs and nothing, no data showing; whereas Chrome\>dev tools shows correct query and response, Ive also tried dashboard dedicated to AWS (via Importing JSON) and also no data showing. What the hell is wrong? ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [July 27, 2017, 8:49am UTC](https://community.grafana.com/t/data-not-showing-up/2038/2 "2017-07-27T08:49:29Z")
Can you show a screenshot of the metrics tab and a screenshot of the query and response from the Chrome Dev Tools. ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 8:53am UTC](https://community.grafana.com/t/data-not-showing-up/2038/3 "2017-07-27T08:53:11Z")
What do you need SCs for? Why not to implement auto-conf script where user would only have to provide credentialas for AWS account? Would be easier. ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [July 27, 2017, 8:57am UTC](https://community.grafana.com/t/data-not-showing-up/2038/4 "2017-07-27T08:57:54Z")
Grafana is Open Source software so if you have that expertise then a Pull Request would be more than welcome. If you want to get your dashboard working now, then screenshots would be helpful for me (so I can help you). As I cannot see why it is not working from your description. ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [July 27, 2017, 8:59am UTC](https://community.grafana.com/t/data-not-showing-up/2038/5 "2017-07-27T08:59:53Z")
Just talked to the Hosted Grafana team. When runnning in hosted-grafana you cannot use the “Credentials file” auth provider. Is that the case for you? ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 9:04am UTC](https://community.grafana.com/t/data-not-showing-up/2038/6 "2017-07-27T09:04:38Z")
If Grafana was of any value, Id be more than happy to contribute. But, as Grafana is of shitty quality (no offence here, if sth is supposed to do sth and its not doing this out-of-the-box, or makes configuration as difficult as one may think, I **will not** commit my time to it). If it was of any value, it’d have some kind of wizard where user would fill AWS credentials only and rest woul;d be done ‘under-the-hood’. ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 9:07am UTC](https://community.grafana.com/t/data-not-showing-up/2038/7 "2017-07-27T09:07:59Z")
So, what is that field (for credentials file) doing in the hosted version if it cannot be used? Another proof that Grafana is of poor quality. If this field cannot be used, it should be removed. As its now, its very misleading. And question - whats the reasoning behind not using credentials auth in hosted version? ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 9:27am UTC](https://community.grafana.com/t/data-not-showing-up/2038/8 "2017-07-27T09:27:32Z")
Googled heavily, its not only me hbaving problems with visualizing AWS on Grafana. Just imported already-made dashboard for AWS (as JSON format) and guess what? `No data points`. Something in the code of Grafana is **heavily fucked up**. ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [July 27, 2017, 9:28am UTC](https://community.grafana.com/t/data-not-showing-up/2038/9 "2017-07-27T09:28:09Z")
A credentials file is an actual file on the server “~/aws/credentials”. For hosted Grafana you do not have access to the server. The Grafana used in Hosted Grafana is the same as the one you can download and install locally. We do not want to fork Grafana and build a custom Grafana with our own proprietary features. ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [July 27, 2017, 9:31am UTC](https://community.grafana.com/t/data-not-showing-up/2038/10 "2017-07-27T09:31:56Z")
> [@dev11](#): > > Something in the code of Grafana is heavily fucked up. Can you please control your language on this forum. If you want help, then let me know and I’ll try and help you. It is quite easy to setup using the access and secret key. ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 12:46pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/11 "2017-07-27T12:46:13Z")
Messed up. Better? As of forking - whats wrong in having a fork with only one extra feature? ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 12:48pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/12 "2017-07-27T12:48:31Z")
Ive used secret key && acces key. And its not working. ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 12:58pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/13 "2017-07-27T12:58:02Z")
It seems to be misunderstanding here as of what Ive done. 1. Created an account on [Grafana.net](http://Grafana.net) 2. Opted for free cloud account 3. Created dataSource (type: cloudwatch, AccesKey & secret provided),region selected (checked with AWS Console), Test&Save runs fine (green field pops up), saved. 4. Hamburger \> Dasboards \> New:: Graph, Title \> Edit:: everything chosen as desired \> Save, Also:: 5. Hamburger \> Dasboards \> Import:: Graph, Title \> Edit:: everything chosen as desired \> Save ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [July 27, 2017, 1:06pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/14 "2017-07-27T13:06:16Z")
So your data source is working then we are back to where we were before: > [@daniellee](#): > > Can you show a screenshot of the metrics tab and a screenshot of the query and response from the Chrome Dev Tools. Actually just the request header and the response should do. This is a request header: ![image](https://us1.discourse-cdn.com/grafana/original/2X/5/5a91adf7131fef4bd35b0d600f10be256b920202.png) And the raw json response can be found here: ![image](https://us1.discourse-cdn.com/grafana/original/2X/6/69ef888ba95a1c886ee9514c7233d615ffea5ead.png) ---
**Author:** ![dev11](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@dev11](https://community.grafana.com/u/dev11)\ **Post date:** [July 27, 2017, 2:25pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/15 "2017-07-27T14:25:49Z")
I really dont have any slightrest idea whats going wrong here, but after I restarted EC2 instance,graph appeared. ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [July 28, 2017, 12:07pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/16 "2017-07-28T12:07:25Z")
So the problem wasn’t with Grafana. Hopefully you learned a lesson and will be more civil next time you need help. ---
**Author:** ![bbi](https://avatars.discourse-cdn.com/v4/letter/b/47e85d/32.png) [@bbi](https://community.grafana.com/u/bbi)\ **Post date:** [August 16, 2017, 7:35am UTC](https://community.grafana.com/t/data-not-showing-up/2038/17 "2017-08-16T07:35:03Z")
that s a beautiful way to handle the situation. Props, daniellee ---
**Author:** ![rohamsk](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@rohamsk](https://community.grafana.com/u/rohamsk)\ **Post date:** [October 26, 2017, 7:59pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/18 "2017-10-26T19:59:10Z")
Hi, I also had the same issue with the Billing. So I installed Grafana on my Mac. In DataSource i’ve added my Secret key & ID . After that, i imported JSON (Billing). It shows no datapoints on the graph. Would someone please be able to help me? Thanks a lot ---
**Author:** ![rohamsk](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@rohamsk](https://community.grafana.com/u/rohamsk)\ **Post date:** [October 26, 2017, 8:01pm UTC](https://community.grafana.com/t/data-not-showing-up/2038/19 "2017-10-26T20:01:07Z")
![35 PM](https://us1.discourse-cdn.com/grafana/original/2X/1/13ed818e2bb6be19bd26958a920482d702733fa7.png) ---
**Author:** ![daniellee](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/daniellee/32/41_2.png) [@daniellee](https://community.grafana.com/u/daniellee)\ **Post date:** [October 27, 2017, 7:55am UTC](https://community.grafana.com/t/data-not-showing-up/2038/20 "2017-10-27T07:55:23Z")
Probably to do with configuring policies. See here: [https://github.com/monitoringartist/grafana-aws-cloudwatch-dashboards/issues/8](https://github.com/monitoringartist/grafana-aws-cloudwatch-dashboards/issues/8) Also, try using a longer time period than “Yesterday” to see if there is any data. [Next page](https://community.grafana.com/t/data-not-showing-up/2038.md?page=2)