# Create Access Policy button missing

**URL:** <https://community.grafana.com/t/create-access-policy-button-missing/156304>\
**Category:** Grafana Plugin Development\
**Created:** [August 17, 2025, 9:30pm UTC](https://community.grafana.com/t/create-access-policy-button-missing/156304 "2025-08-17T21:30:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![info8a4a](https://avatars.discourse-cdn.com/v4/letter/i/bc79bd/32.png) [@info8a4a](https://community.grafana.com/u/info8a4a)\
**Post date:** [August 17, 2025, 9:30pm UTC](https://community.grafana.com/t/create-access-policy-button-missing/156304/1 "2025-08-17T21:30:10Z")

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I created a new grafana cloud account and I am trying to sign my first plug-in. Unfortunately, the button to create an access policy is missing under access-policies on my global account level. It merely says “There are no access policies yet.” but no way to create one.

Any ideas?

Thanks.

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**Author:** ![infofcc3](https://sea2.discourse-cdn.com/grafana/user_avatar/community.grafana.com/infofcc3/32/51248_2.png) [@infofcc3](https://community.grafana.com/u/infofcc3)\
**Post date:** [August 18, 2025, 11:28am UTC](https://community.grafana.com/t/create-access-policy-button-missing/156304/2 "2025-08-18T11:28:04Z")

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Hello @info8a4a,

For assistance with your issue, I recommend referring to the official Grafana documentation. It provides detailed guidance that should help you resolve the problem:

> **[Grafana Cloud Access Policies | Grafana Cloud documentation](https://grafana.com/docs/grafana-cloud/security-and-account-management/authentication-and-permissions/access-policies/#grafana-cloud-access-policies)**
>
> Grafana Cloud Access Policies implement an authorization process for actions requested on Grafana Mimir (metrics), Grafana Loki (logs), Grafana Tempo (traces), and Grafana Cloud Alerts services as well as some Grafana Cloud API endpoints.

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<div class="post-metadata">

**Author:** ![info8a4a](https://avatars.discourse-cdn.com/v4/letter/i/bc79bd/32.png) [@info8a4a](https://community.grafana.com/u/info8a4a)\
**Post date:** [August 18, 2025, 11:41am UTC](https://community.grafana.com/t/create-access-policy-button-missing/156304/3 "2025-08-18T11:41:22Z")

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Thanks for your reply! But it does not help, because the button “Create Access Policy” is missing. This seems to be a bug on the Grafana web site, or an unintended limitation of my account.

I need to create an access policy on the account level, not within a stack.

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<div class="post-metadata">

**Author:** ![info8a4a](https://avatars.discourse-cdn.com/v4/letter/i/bc79bd/32.png) [@info8a4a](https://community.grafana.com/u/info8a4a)\
**Post date:** [August 18, 2025, 7:36pm UTC](https://community.grafana.com/t/create-access-policy-button-missing/156304/4 "2025-08-18T19:36:00Z")

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Now the button magically appeared. Maybe accounts have to be at least 24 hours old, or the bug has been fixed today.

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**Author:** ![system](https://us1.discourse-cdn.com/grafana/original/2X/e/ef5308cc58c9e5a13187b5012eb99f406928462f.png) [@system](https://community.grafana.com/u/system)\
**Post date:** [August 18, 2026, 7:36pm UTC](https://community.grafana.com/t/create-access-policy-button-missing/156304/5 "2026-08-18T19:36:20Z")

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