Hi All,
I am trying to raise an incident in service now dev via webhook. So the tickets are being raised but the tickets are empty. This means there is no issue with auth but its not picking the payload i am setting up. i have tried the same with postman with the exact payload & it works. in the message body i am configuring the payload - {
“u_caller_id”: “x”,
“u_short_description”: “x”,
“u_description”: “x”,
“u_assignment_group”: “x”
} is it something related to Content-Type Header: application/json , if yes then there is no option in the webhook contact point to set this. Please help