# Blank web page but server is running **URL:** \ **Category:** Installation\ **Created:** [December 31, 2017, 8:32am UTC](https://community.grafana.com/t/blank-web-page-but-server-is-running/4580 "2017-12-31T08:32:25Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![pbraz](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@pbraz](https://community.grafana.com/u/pbraz)\ **Post date:** [December 31, 2017, 8:32am UTC](https://community.grafana.com/t/blank-web-page-but-server-is-running/4580/1 "2017-12-31T08:32:25Z")
Hi, Just installed Grafana. Seems OK as server is running but when I open webpage all I get is a blank page my URL shows as [http://10.0.0.166:3000/login](http://10.0.0.166:3000/login), the IP is the device IP on my network. Have unistalled and installed a few time but same result. This is a Debian install onto a Raspberry Pi running Raspbian. Any ideas to help me ? Thanks Paul ![grafana blank](https://us1.discourse-cdn.com/grafana/original/2X/9/91e9bb688c45be914d2713de635e83d231b48d78.JPG) ---
**Author:** ![gggrafana](https://avatars.discourse-cdn.com/v4/letter/g/3ec8ea/32.png) [@gggrafana](https://community.grafana.com/u/gggrafana)\ **Post date:** [January 14, 2018, 10:37pm UTC](https://community.grafana.com/t/blank-web-page-but-server-is-running/4580/2 "2018-01-14T22:37:30Z")
Hi, I am seeing the same kind of issue. I am running on a Raspberry pi 3 and fresh install of Debian Stretch. I used packages installation, and the database seems to be starting OK, but I get no response from community.grafana.com other than the tab show the Grafana logo, so there is a little life there, but no GUI, so I am reaching out to see if I can find some things to try. I ran into some pre-req issues and had attempted the grafana install (failed due rto pre-reqs), but I located and installed them all and the Grafana-data finally completed without error. . 55 wget http ://ftp.us.debian.org/debian/pool/main/g/grafana/grafana-data\_2.6.0+dfsg-3\_all.deb 74 sudo dpkg -i grafana-data\_2.6.0+dfsg-3\_all.deb I ran into the same issue with pre-reqs when installing Grafana… 77 wget http ://ftp.us.debian.org/debian/pool/main/g/grafana/grafana\_2.6.0+dfsg-3\_armhf.deb 89 sudo dpkg -i grafana\_2.6.0+dfsg-3\_armhf.deb Once the pre-reqs were installed the Grafana packages installed OK, but I get a blank page when attempting to look at community.grafana.com. Here is output of the status command… pi@reporterpi:/var/log/grafana $ sudo systemctl daemon-reload pi@reporterpi:/var/log/grafana $ sudo systemctl start grafana-server pi@reporterpi:/var/log/grafana $ sudo systemctl status grafana-server ● grafana.service - Starts and stops a single grafana instance on this system Loaded: loaded (/lib/systemd/system/grafana.service; enabled; vendor preset: enabled) Active: active (running) since Sun 2018-01-14 01:47:27 EST; 15h ago Docs: [http://docs.grafana.org](http://docs.grafana.org) Main PID: 405 (grafana) CGroup: /system.slice/grafana.service └─405 /usr/sbin/grafana --config=/etc/grafana/grafana.ini cfg:default.paths.logs=/var/log/grafana cfg:default.paths.data=/var/ Jan 14 01:47:29 reporterpi grafana[405]: [0]: default.paths.data=/var/lib/grafana Jan 14 01:47:29 reporterpi grafana[405]: [1]: default.paths.logs=/var/log/grafana Jan 14 01:47:29 reporterpi grafana[405]: Paths: Jan 14 01:47:29 reporterpi grafana[405]: home: /usr/share/grafana Jan 14 01:47:29 reporterpi grafana[405]: data: /var/lib/grafana Jan 14 01:47:29 reporterpi grafana[405]: logs: /var/log/grafana Jan 14 01:47:29 reporterpi grafana[405]: 2018/01/14 01:47:29 [I] Database: sqlite3 Jan 14 01:47:29 reporterpi grafana[405]: 2018/01/14 01:47:29 [I] Migrator: Starting DB migration Jan 14 01:47:30 reporterpi grafana[405]: 2018/01/14 01:47:30 [I] Listen: [http://0.0.0.0:3000](http://0.0.0.0:3000) Jan 14 17:00:18 reporterpi grafana[405]: 2018/01/14 17:00:18 [I] Completed [::1] - “GET / HTTP/1.1” 302 Found 29 bytes in 16141us Any help or suggestions are appreciated ! ---
**Author:** ![lambfrier](https://avatars.discourse-cdn.com/v4/letter/l/eb9ed0/32.png) [@lambfrier](https://community.grafana.com/u/lambfrier)\ **Post date:** [January 16, 2019, 3:58am UTC](https://community.grafana.com/t/blank-web-page-but-server-is-running/4580/3 "2019-01-16T03:58:48Z")
This is because the Debian supplied package is massively old (2.6) and doesn’t work (and shouldn’t have been included IMHO). If you look at at the browser’s developer console, you’ll probably see errors like: ```auto Uncaught TypeError: Cannot read property 'indexOf' of undefined at draganddrop.js ``` As per issue [Installation issue in Ubuntu 17.04 + Blank screen](https://community.grafana.com/t/installation-issue-in-ubuntu-17-04-blank-screen/2534)), use the steps from the official documentation to install Grafana: [http://docs.grafana.org/installation/debian/#apt-repository](http://docs.grafana.org/installation/debian/#apt-repository) ---
**Author:** ![meow](https://avatars.discourse-cdn.com/v4/letter/m/c57346/32.png) [@meow](https://community.grafana.com/u/meow)\ **Post date:** [February 26, 2019, 4:10pm UTC](https://community.grafana.com/t/blank-web-page-but-server-is-running/4580/4 "2019-02-26T16:10:56Z")
hello I’ve got the same problem. i have a blank page and here’s what’ve got on my console ![Capture](https://us1.discourse-cdn.com/grafana/original/2X/0/067647e164792a72f99def72026cfc138da5e13c.png) what shall i do ??