Hi,
I am creating alerts in Grafana using Loki to get an email alert whenever I have exceptions.
Is it possible mark the email alerts as high priority (like a flag or something) so we will ensure that these alerts are noticed promptly?
I don’t have any experience with email alerts from Grafana, so I am just guessing here. Hopefully it’s still useful.
You can of course use a sensational email topic to try and get user’s attention, but the preferred way to set priority in email seems to be X-Priority. Grafana seems to allow you to set headers in configuration (see Configure Grafana | Grafana documentation), but I am not sure if you can do this dynamically from an alert template.