# Grafana Cloud **URL:** https://community.grafana.com/c/grafanacloud/34.md [Latest](https://community.grafana.com/latest.md) · [Categories](https://community.grafana.com/categories.md) · [Tags](https://community.grafana.com/tags.md) --- ## [About the Grafana Cloud category](https://community.grafana.com/t/about-the-grafana-cloud-category/933)
**Author:** [@mattttt](https://community.grafana.com/u/mattttt)\ **Replies:** 0
This is the place to discuss topics related to Grafana Cloud services such as hosted Grafana, Metrics, Logs, and Synthetic Monitoring. --- ## [Phone verification IRM hitting limit verification](https://community.grafana.com/t/phone-verification-irm-hitting-limit-verification/164505)
**Author:** [@teamsecurity1](https://community.grafana.com/u/teamsecurity1)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 4:00pm UTC](https://community.grafana.com/t/phone-verification-irm-hitting-limit-verification/164505 "2026-09-22T16:00:58Z")
Hello Hope you’re doing well I’m new to Grafana IRM, and I wanted to get my phone verified, I tried several time to receive the code through phone (SMS and Calls) but it was not successful and I ended up hitting the “V… --- ## [Changes to Billing and Usage on Portal](https://community.grafana.com/t/changes-to-billing-and-usage-on-portal/164322)
**Author:** [@markgale2](https://community.grafana.com/u/markgale2)\ **Replies:** 2\ **Last updated:** [September 3, 2026, 10:53am UTC](https://community.grafana.com/t/changes-to-billing-and-usage-on-portal/164322 "2026-09-03T10:53:09Z")
The front page of Grafana Cloud used to have a clear breakdown of my usage against the tier limits. This looks to have gone with the introduction of the new Cost Management and Billing section. Is there an easy way to v… --- ## [IRM: "shift swap" is one-way, but the name implies a reciprocal trade](https://community.grafana.com/t/irm-shift-swap-is-one-way-but-the-name-implies-a-reciprocal-trade/164297)
**Author:** [@weigang](https://community.grafana.com/u/weigang)\ **Replies:** 0\ **Last updated:** [August 31, 2026, 8:45pm UTC](https://community.grafana.com/t/irm-shift-swap-is-one-way-but-the-name-implies-a-reciprocal-trade/164297 "2026-08-31T20:45:01Z")
Feedback on naming, not a bug report — the behaviour below is by design and documented. The problem is that the name works against the design. A “shift swap” in IRM is one-way. The requester gives away their own shift; … --- ## [Private Cloud Agent Fails to Connect](https://community.grafana.com/t/private-cloud-agent-fails-to-connect/164121)
**Author:** [@smcphee171dons1](https://community.grafana.com/u/smcphee171dons1)\ **Replies:** 9\ **Last updated:** [August 13, 2026, 3:49am UTC](https://community.grafana.com/t/private-cloud-agent-fails-to-connect/164121 "2026-08-13T03:49:39Z")
My Dash.1 Influxdb API is 100% Live only Non Cloud Version. I fail to Setup 1st Cloud Agent after numerous attempts and gpc- Tokens generated. Cannot connect to. Private cloud Agent 433 Error.. --- ## [Dashboards-on-mobile](https://community.grafana.com/t/dashboards-on-mobile/163998)
**Author:** [@jrmihai](https://community.grafana.com/u/jrmihai)\ **Replies:** 2\ **Last updated:** [August 7, 2026, 10:19am UTC](https://community.grafana.com/t/dashboards-on-mobile/163998 "2026-08-07T10:19:01Z")
How can i get dashboards-on-mobile activated on my organization and stack? Dashboard activation in mobile Grafana IRM is disabled (grayed out). Thank you! --- ## [Grafana Cloud - HTTP Metrics connection - no data](https://community.grafana.com/t/grafana-cloud-http-metrics-connection-no-data/164011)
**Author:** [@domintsgrafana](https://community.grafana.com/u/domintsgrafana)\ **Replies:** 0\ **Last updated:** [August 2, 2026, 4:34pm UTC](https://community.grafana.com/t/grafana-cloud-http-metrics-connection-no-data/164011 "2026-08-02T16:34:37Z")
I wanted to put some metrics, like measurement of my car’s battery voltage into Grafana Cloud. If I were to be honest, the whole Grafana stack, while being amazing, it’s terribly confusing. So, while browsing the panel… --- ## [Published dashboard appears in search but returns 404 when opened](https://community.grafana.com/t/published-dashboard-appears-in-search-but-returns-404-when-opened/163476)
**Author:** [@masuodv](https://community.grafana.com/u/masuodv)\ **Replies:** 2\ **Last updated:** [July 4, 2026, 6:12am UTC](https://community.grafana.com/t/published-dashboard-appears-in-search-but-returns-404-when-opened/163476 "2026-07-04T06:12:54Z")
Hello everyone, I’m experiencing an issue with a dashboard that I published to the Grafana Dashboards catalog. I uploaded the dashboard, completed all the required information, and published it successfully. The dashbo… --- ## [Troubleshooting Grafana Cloud OAuth (EntraID/Azure AD)](https://community.grafana.com/t/troubleshooting-grafana-cloud-oauth-entraid-azure-ad/163112)
**Author:** [@acp1](https://community.grafana.com/u/acp1)\ **Replies:** 3\ **Last updated:** [June 8, 2026, 10:51am UTC](https://community.grafana.com/t/troubleshooting-grafana-cloud-oauth-entraid-azure-ad/163112 "2026-06-08T10:51:40Z")
Hey Guys, I am Trying to set up Grafana OAuth (Microsoft Entra ID) in my Grafana Cloud Instance. In EntraID Logs the Logins are successful, but grafana throws an error on the login Page… One user worked, don’t now how,… --- ## [Can I use a mailing list address to create an account?](https://community.grafana.com/t/can-i-use-a-mailing-list-address-to-create-an-account/163016)
**Author:** [@sxi152636](https://community.grafana.com/u/sxi152636)\ **Replies:** 0\ **Last updated:** [May 25, 2026, 2:08am UTC](https://community.grafana.com/t/can-i-use-a-mailing-list-address-to-create-an-account/163016 "2026-05-25T02:08:50Z")
Can I use a mailing list address to create an account? I wonder whether using a mailing list address is recommended. --- ## [Bug report for grafana.com linux alloy setup wizard](https://community.grafana.com/t/bug-report-for-grafana-com-linux-alloy-setup-wizard/162983)
**Author:** [@zerog2k](https://community.grafana.com/u/zerog2k)\ **Replies:** 2\ **Last updated:** [May 21, 2026, 1:46pm UTC](https://community.grafana.com/t/bug-report-for-grafana-com-linux-alloy-setup-wizard/162983 "2026-05-21T13:46:30Z")
I’m not sure where to post this, but I think there may be some bug with grafana.com’s getting started wizard, for debian linux, which provides a quick install command that includes a pre-generated alloy config - which se… --- ## [Can we switch monitoring for prod and dr environments](https://community.grafana.com/t/can-we-switch-monitoring-for-prod-and-dr-environments/162756)
**Author:** [@skhamitkar](https://community.grafana.com/u/skhamitkar)\ **Replies:** 10\ **Last updated:** [May 12, 2026, 3:06pm UTC](https://community.grafana.com/t/can-we-switch-monitoring-for-prod-and-dr-environments/162756 "2026-05-12T15:06:14Z")
Hello Community, We are currently using Grafana Cloud as our primary observability and monitoring solution for our banking workloads. We are looking for advice on the best way to handle monitoring transitions during Dis… --- ## [Grafana Assistant and Elicitation](https://community.grafana.com/t/grafana-assistant-and-elicitation/162720)
**Author:** [@harold7](https://community.grafana.com/u/harold7)\ **Replies:** 1\ **Last updated:** [May 1, 2026, 2:40am UTC](https://community.grafana.com/t/grafana-assistant-and-elicitation/162720 "2026-05-01T02:40:29Z")
We’re using a custom MCP Server that provides support for elicitation for many “write” operations e.g. “Are you sure you want to do this?”. Does the Grafana Assistant support elicitation in MCP servers? We’ve tested this… --- ## [Does GitHub OAuth is compatible with Grafana Cloud?](https://community.grafana.com/t/does-github-oauth-is-compatible-with-grafana-cloud/162702)
**Author:** [@alvaromora](https://community.grafana.com/u/alvaromora)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 5:01pm UTC](https://community.grafana.com/t/does-github-oauth-is-compatible-with-grafana-cloud/162702 "2026-04-29T17:01:04Z")
Hello everyone! I’m trying to enable GitHub OAuth on my Grafana Cloud instance. I followed the steps shown on this documentation: Configure GitHub OAuth authentication | Grafana documentation However, when I try to log… --- ## [How to white label grafana cloud serverless dashboard?](https://community.grafana.com/t/how-to-white-label-grafana-cloud-serverless-dashboard/162329)
**Author:** [@acumenmani](https://community.grafana.com/u/acumenmani)\ **Replies:** 1\ **Last updated:** [March 31, 2026, 5:19pm UTC](https://community.grafana.com/t/how-to-white-label-grafana-cloud-serverless-dashboard/162329 "2026-03-31T17:19:42Z")
i would like to white label dashboard in my web app so it authentication /authorization happens via my app and then embed respective dashboard in my app. or minimum post authentication/authorization dashboard launch in a… --- ## [k6+Grafana I want to worksoftware developer](https://community.grafana.com/t/k6-grafana-i-want-to-worksoftware-developer/162049)
**Author:** [@bymissbetting](https://community.grafana.com/u/bymissbetting)\ **Replies:** 0\ **Last updated:** [March 10, 2026, 9:46pm UTC](https://community.grafana.com/t/k6-grafana-i-want-to-worksoftware-developer/162049 "2026-03-10T21:46:42Z")
I want to work with someone who is an expert in their field for K6. There is no budget issue. --- ## [Revert back to original alert rules UI?](https://community.grafana.com/t/revert-back-to-original-alert-rules-ui/154340)
**Author:** [@randycool279](https://community.grafana.com/u/randycool279)\ **Replies:** 2\ **Last updated:** [March 8, 2026, 12:33pm UTC](https://community.grafana.com/t/revert-back-to-original-alert-rules-ui/154340 "2026-03-08T12:33:43Z")
Hey all, A few days ago the UI for Alert Rules under Alerting and IRM was updated. Previously, each rule’s Normal, Pending, or Firing badge was visible right in the folder list. Now the badges only appear when you expan… --- ## [Need help Querying Bundles posted by different dataflow jobs by metric\_name](https://community.grafana.com/t/need-help-querying-bundles-posted-by-different-dataflow-jobs-by-metric-name/161880)
**Author:** [@shashvatidash](https://community.grafana.com/u/shashvatidash)\ **Replies:** 0\ **Last updated:** [February 26, 2026, 7:35pm UTC](https://community.grafana.com/t/need-help-querying-bundles-posted-by-different-dataflow-jobs-by-metric-name/161880 "2026-02-26T19:35:19Z")
Visualization is a Time Series sum by(metric\_name) (increase(dataflow\_googleapis\_com:job\_user\_counter{job\_name=~“.\*dataflow.\*”,monitored\_resource=“dataflow\_job”,project\_id=“$Environment”,metric\_name=~“($source)\_successf… --- ## [K3s monitoring with default Observability-\>Kubernetes-\>Workloads](https://community.grafana.com/t/k3s-monitoring-with-default-observability-kubernetes-workloads/161726)
**Author:** [@maxi1555](https://community.grafana.com/u/maxi1555)\ **Replies:** 1\ **Last updated:** [February 18, 2026, 3:14pm UTC](https://community.grafana.com/t/k3s-monitoring-with-default-observability-kubernetes-workloads/161726 "2026-02-18T15:14:26Z")
Hi, I’m new here, and I’ve a k3s kubernetes cluster, i’ve enabled on grafana cloud the Observability→Kubernetes, I’ve installed successfully the chart with the values, but plenty of data is totally missing on grafana cl… --- ## [Setup grafana + influxdb](https://community.grafana.com/t/setup-grafana-influxdb/161244)
**Author:** [@atunc](https://community.grafana.com/u/atunc)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 4:38pm UTC](https://community.grafana.com/t/setup-grafana-influxdb/161244 "2026-01-22T16:38:54Z")
Hi Everyone, Is it possible to have Grafana and InfluxDB hosted in Grafana Cloud? I’m trying to figure out whether it’s possible to have a database hosted directly in Grafana Cloud. My preference would be to use Influx… --- ## [Grafana Cloud Prometheus showing data 5-minutes in the future](https://community.grafana.com/t/grafana-cloud-prometheus-showing-data-5-minutes-in-the-future/65985)
**Author:** [@howardcox](https://community.grafana.com/u/howardcox)\ **Replies:** 2\ **Last updated:** [January 20, 2026, 10:50am UTC](https://community.grafana.com/t/grafana-cloud-prometheus-showing-data-5-minutes-in-the-future/65985 "2026-01-20T10:50:57Z")
Hi, we’re forwarding database stats into our Grafana Cloud Prometheus server for monitoring, and I’ve noticed that we are seeing about 4 minutes of future data in graphs (e.g. for cpu\_usage\_sustem{}) The data appears to… --- ## [Delete Provisioned Dashboard By Grafana Cloud](https://community.grafana.com/t/delete-provisioned-dashboard-by-grafana-cloud/160234)
**Author:** [@ajithselvanponpandi](https://community.grafana.com/u/ajithselvanponpandi)\ **Replies:** 3\ **Last updated:** [December 15, 2025, 1:44pm UTC](https://community.grafana.com/t/delete-provisioned-dashboard-by-grafana-cloud/160234 "2025-12-15T13:44:16Z")
What Grafana version and what operating system are you using? Grafana Cloud What are you trying to achieve? Delete Dashboards provisioned by GrafanaCloud How are you trying to achieve it? Login to GrafanaCloud… --- ## [Httpd reverse proxy grafana Cloud with authentification - error 502](https://community.grafana.com/t/httpd-reverse-proxy-grafana-cloud-with-authentification-error-502/159322)
**Author:** [@claudemourzelasext](https://community.grafana.com/u/claudemourzelasext)\ **Replies:** 0\ **Last updated:** [November 12, 2025, 11:13am UTC](https://community.grafana.com/t/httpd-reverse-proxy-grafana-cloud-with-authentification-error-502/159322 "2025-11-12T11:13:44Z")
Hello, I’m trying to create a reverse proxy with apache httpd conf base on our instance with token Authorization: xxx. This is my httpd.conf: SSLEngine on SSLHonorCipherOrder on SSLCipherSuite PROFILE=SYSTEM SSLProxy… --- ## [Firehose & structured metadata](https://community.grafana.com/t/firehose-structured-metadata/159170)
**Author:** [@bartversluijs](https://community.grafana.com/u/bartversluijs)\ **Replies:** 0\ **Last updated:** [November 6, 2025, 2:17pm UTC](https://community.grafana.com/t/firehose-structured-metadata/159170 "2025-11-06T14:17:15Z")
Hi all, We’re trying to implement AWS CloudWatch logs into Grafana with the Firehose approach. Although in the basis, this works quite well, but we want to add some structured metadata to those logs based on metadata w… --- ## [Alert payload IRM forwards to Grafana Assistant is not being parsed correctly](https://community.grafana.com/t/alert-payload-irm-forwards-to-grafana-assistant-is-not-being-parsed-correctly/159014)
**Author:** [@nikhithachinthapalli](https://community.grafana.com/u/nikhithachinthapalli)\ **Replies:** 0\ **Last updated:** [October 31, 2025, 7:49pm UTC](https://community.grafana.com/t/alert-payload-irm-forwards-to-grafana-assistant-is-not-being-parsed-correctly/159014 "2025-10-31T19:49:47Z")
We’re using Grafana IRM to send alerts from our cluster to Grafana Cloud, and as part of this setup, we configured an Outgoing Webhook in Grafana IRM Integration to automatically trigger a new investigation in the Grafan… --- ## [Reduce Grafana Cloud data-overload](https://community.grafana.com/t/reduce-grafana-cloud-data-overload/158606)
**Author:** [@sacha12](https://community.grafana.com/u/sacha12)\ **Replies:** 2\ **Last updated:** [October 19, 2025, 11:28am UTC](https://community.grafana.com/t/reduce-grafana-cloud-data-overload/158606 "2025-10-19T11:28:18Z")
Hello, I have a Grafana instance running against a K8s cluster and I need not as much data as what I’m currently getting by default, which is, a LOT! For example, I could restrict anything coming from the grafana or kub… --- ## [Managed Grafana Alerting - need to include query result in the alert message template](https://community.grafana.com/t/managed-grafana-alerting-need-to-include-query-result-in-the-alert-message-template/61629)
**Author:** [@rslakkappa](https://community.grafana.com/u/rslakkappa)\ **Replies:** 4\ **Last updated:** [October 18, 2025, 5:00pm UTC](https://community.grafana.com/t/managed-grafana-alerting-need-to-include-query-result-in-the-alert-message-template/61629 "2025-10-18T17:00:03Z")
Hi Everyone, Hope everyone is doing good :slight\_smile: I am newbie working in Managed Grafana. We have set up an Managed Grafana account (name: devops-grafana-monitor) and built an custom dashboard (Azure- Resource Unav… --- ## [Issue with Bar Charts Not Rendering in Grafana Dashboard](https://community.grafana.com/t/issue-with-bar-charts-not-rendering-in-grafana-dashboard/142565)
**Author:** [@Att](https://community.grafana.com/u/Att)\ **Replies:** 3\ **Last updated:** [October 17, 2025, 8:44am UTC](https://community.grafana.com/t/issue-with-bar-charts-not-rendering-in-grafana-dashboard/142565 "2025-10-17T08:44:28Z")
Dear community, I hope you’re all doing well. I’m experiencing an issue with my Grafana dashboard, which consists of 5 rows and 34 panels, each displaying a Bar Chart. However, some panels (with no identifiable patter… --- ## [Email/slack notifications for alerts stopped working](https://community.grafana.com/t/email-slack-notifications-for-alerts-stopped-working/158398)
**Author:** [@jgh2](https://community.grafana.com/u/jgh2)\ **Replies:** 1\ **Last updated:** [October 14, 2025, 2:30am UTC](https://community.grafana.com/t/email-slack-notifications-for-alerts-stopped-working/158398 "2025-10-14T02:30:52Z")
I have tried debugging for several hours, but nothing works, it says firing, but is not picked up, when i test eg slack it works, but hooking it up to the alert stopped working around 5-6 days sto. I raised a support ti… --- ## [Alert notifications stopped working this week](https://community.grafana.com/t/alert-notifications-stopped-working-this-week/158247)
**Author:** [@sergsakhno](https://community.grafana.com/u/sergsakhno)\ **Replies:** 4\ **Last updated:** [October 12, 2025, 3:06pm UTC](https://community.grafana.com/t/alert-notifications-stopped-working-this-week/158247 "2025-10-12T15:06:19Z")
I have an alert configured in Grafana Cloud. The alert itself works fine, I can see statuses like Firing, Pending, and Normal. However, notifications stopped working this week. I’ve tried configuring two contact points… [Next page](https://community.grafana.com/c/grafanacloud/34.md?page=1)