# Cloud Support

**URL:** https://community.grafana.com/c/grafana-k6/k6-cloud-support/80.md

[Latest](https://community.grafana.com/latest.md) · [Categories](https://community.grafana.com/categories.md) · [Tags](https://community.grafana.com/tags.md)

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## [About the Cloud Support category](https://community.grafana.com/t/about-the-cloud-support-category/94175)

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**Author:** [@pawel](https://community.grafana.com/u/pawel)\
**Replies:** 0

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Discussions regarding anything related to the k6 Cloud product, available at https://app.k6.io/.

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## [Recording is empty](https://community.grafana.com/t/recording-is-empty/162208)

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**Author:** [@Pringles](https://community.grafana.com/u/Pringles)\
**Replies:** 2\
**Last updated:** [March 24, 2026, 9:57am UTC](https://community.grafana.com/t/recording-is-empty/162208 "2026-03-24T09:57:59Z")

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When I record anything, I can see about 40+ events being watched, but when I stop the recording, the recording is empty. I am totally new to performance testing (many years of experience as a non-performance tester), s…

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## [K6 Browser script hangs at page.goto when run with k6 cloud run CLI](https://community.grafana.com/t/k6-browser-script-hangs-at-page-goto-when-run-with-k6-cloud-run-cli/161609)

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**Author:** [@bkrishnamachari](https://community.grafana.com/u/bkrishnamachari)\
**Replies:** 0\
**Last updated:** [February 9, 2026, 2:48pm UTC](https://community.grafana.com/t/k6-browser-script-hangs-at-page-goto-when-run-with-k6-cloud-run-cli/161609 "2026-02-09T14:48:49Z")

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I am running a K6 browser from cli using command, while the script runs fine when run in local, but when I use cloud it seems to hang at page.goto(url) K6\_CLOUD\_PROJECT\_ID=xxxx k6 cloud run \<script\>.js export const opt…

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## [Is there anyway to set default load zones on all new Projects?](https://community.grafana.com/t/is-there-anyway-to-set-default-load-zones-on-all-new-projects/159395)

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**Author:** [@dmckernan](https://community.grafana.com/u/dmckernan)\
**Replies:** 0\
**Last updated:** [November 14, 2025, 1:52pm UTC](https://community.grafana.com/t/is-there-anyway-to-set-default-load-zones-on-all-new-projects/159395 "2025-11-14T13:52:18Z")

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Hello, new customer to k6 cloud, really excited to get my company up and running. I’ve set up some PLZs and they are all registered on my account, but it seems I need to manually assign them to all new Projects. Moreov…

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## [Does k6 browser check supports terraforming as in other checks like HTTP, DNS etc](https://community.grafana.com/t/does-k6-browser-check-supports-terraforming-as-in-other-checks-like-http-dns-etc/158432)

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**Author:** [@hemantsharma1](https://community.grafana.com/u/hemantsharma1)\
**Replies:** 0\
**Last updated:** [October 13, 2025, 12:18pm UTC](https://community.grafana.com/t/does-k6-browser-check-supports-terraforming-as-in-other-checks-like-http-dns-etc/158432 "2025-10-13T12:18:05Z")

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Does the k6 browser based test supports terraforming as in case of other checks like http, ping, dns etc? Also with API usage for the same, I get 404, how do I find the server address, write now uses “Grafana but fails …

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## [Running K6 tests from Jenkins on cloud](https://community.grafana.com/t/running-k6-tests-from-jenkins-on-cloud/156102)

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**Author:** [@jayareva](https://community.grafana.com/u/jayareva)\
**Replies:** 1\
**Last updated:** [August 21, 2025, 5:00pm UTC](https://community.grafana.com/t/running-k6-tests-from-jenkins-on-cloud/156102 "2025-08-21T17:00:07Z")

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Hi I need to share the report in slack once the tests are ran from Jenkins on k6 cloud. Right now I am sharing the link in slack, but for non k6 users how do i share this report? And also, Regards JayaRe

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## [Cannot load rules for this datasource GET api/prometheus/grafanacloud-prom/api/v1/rules](https://community.grafana.com/t/cannot-load-rules-for-this-datasource-get-api-prometheus-grafanacloud-prom-api-v1-rules/155510)

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**Author:** [@zhu0629](https://community.grafana.com/u/zhu0629)\
**Replies:** 1\
**Last updated:** [August 1, 2025, 2:21pm UTC](https://community.grafana.com/t/cannot-load-rules-for-this-datasource-get-api-prometheus-grafanacloud-prom-api-v1-rules/155510 "2025-08-01T14:21:39Z")

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{"status":"error","data":null,"errorType":"execution","error":"rule evaluation is disabled for tenant xxxx"}

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## [K6 Cloud Secret Support](https://community.grafana.com/t/k6-cloud-secret-support/152832)

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**Author:** [@christopherking](https://community.grafana.com/u/christopherking)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 8:27am UTC](https://community.grafana.com/t/k6-cloud-secret-support/152832 "2025-07-31T08:27:02Z")

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What is the correct way to handle secrets with k6 cloud? I can use --secret-source=file locally with k6 run but this same command run with k6 cloud run doesn’t seem to handle the secrets. I end up with the following erro…

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## [Why is the exported csv data in k6 cloud different than local k6?](https://community.grafana.com/t/why-is-the-exported-csv-data-in-k6-cloud-different-than-local-k6/154361)

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**Author:** [@luccadibe](https://community.grafana.com/u/luccadibe)\
**Replies:** 2\
**Last updated:** [July 11, 2025, 11:26am UTC](https://community.grafana.com/t/why-is-the-exported-csv-data-in-k6-cloud-different-than-local-k6/154361 "2025-07-11T11:26:33Z")

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When exporting the raw data from a load test, a .zip is downloaded containing multiple csv files. The data inside them is already aggregated. For example, these are the columns of the file metric\_http\_req\_duration.csv : …

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## [Redirects not working in grafana cloud performance testing](https://community.grafana.com/t/redirects-not-working-in-grafana-cloud-performance-testing/147932)

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**Author:** [@brianflynn](https://community.grafana.com/u/brianflynn)\
**Replies:** 3\
**Last updated:** [May 2, 2025, 8:50am UTC](https://community.grafana.com/t/redirects-not-working-in-grafana-cloud-performance-testing/147932 "2025-05-02T08:50:14Z")

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What happened? Redirects do seem to be timing out on K6 Cloud. We have tests that get redirected to a homepage. The homepage redirection constantly timeouts. When the test is executed locally (from same region) the test…

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## [Passing when running locally, failing when running in cloud](https://community.grafana.com/t/passing-when-running-locally-failing-when-running-in-cloud/139967)

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**Author:** [@fmmiminez](https://community.grafana.com/u/fmmiminez)\
**Replies:** 1\
**Last updated:** [January 23, 2025, 9:04am UTC](https://community.grafana.com/t/passing-when-running-locally-failing-when-running-in-cloud/139967 "2025-01-23T09:04:21Z")

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Hi there, I’m new to Grafana K6 and I’m writing a test where this is passing locally, failing in cloud vus: 1, // Number of virtual users duration: ‘30s’, // Duration of the test however, this is failing locally vus…

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## [K6 Cloud executions](https://community.grafana.com/t/k6-cloud-executions/99347)

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**Author:** [@pawansinha4u](https://community.grafana.com/u/pawansinha4u)\
**Replies:** 3\
**Last updated:** [December 11, 2024, 12:06pm UTC](https://community.grafana.com/t/k6-cloud-executions/99347 "2024-12-11T12:06:56Z")

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I am trying to use free cloud executions for 50 tests at least. But every-time i get some subscription issues. If i try from my MAC machine to run through still i get some error or even i try using Azure pipeline runni…

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## [How to run a k6 script that works onprem using k6 oss to work in the k6 cloud (external files, certs, apikeys, other secrets)](https://community.grafana.com/t/how-to-run-a-k6-script-that-works-onprem-using-k6-oss-to-work-in-the-k6-cloud-external-files-certs-apikeys-other-secrets/133508)

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**Author:** [@hdecouto](https://community.grafana.com/u/hdecouto)\
**Replies:** 6\
**Last updated:** [October 8, 2024, 6:30pm UTC](https://community.grafana.com/t/how-to-run-a-k6-script-that-works-onprem-using-k6-oss-to-work-in-the-k6-cloud-external-files-certs-apikeys-other-secrets/133508 "2024-10-08T18:30:15Z")

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i have a complex script that works in k6 oss but I am unable to get it to work in the k6 cloud. i bundle’d it using the archive feature and get the following error… k6 cloud archive.tar Command “cloud” is deprecated, …

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## [How to delete a private load zone?](https://community.grafana.com/t/how-to-delete-a-private-load-zone/129417)

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**Author:** [@mariammousa](https://community.grafana.com/u/mariammousa)\
**Replies:** 0\
**Last updated:** [August 25, 2024, 7:02am UTC](https://community.grafana.com/t/how-to-delete-a-private-load-zone/129417 "2024-08-25T07:02:06Z")

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I have created a private load zone to use in k6 tests, but I needed to create another one because the first doesn’t seem to be working correctly. So I created a second one, but when I try to run the tests I get: ERRO\[00…

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## [Cloud Browser Testing: Save Screenshots](https://community.grafana.com/t/cloud-browser-testing-save-screenshots/123441)

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**Author:** [@florianhahne](https://community.grafana.com/u/florianhahne)\
**Replies:** 1\
**Last updated:** [August 21, 2024, 3:25pm UTC](https://community.grafana.com/t/cloud-browser-testing-save-screenshots/123441 "2024-08-21T15:25:53Z")

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Here is a really simple script for k6 browser testing. export const options = { scenarios: { browser: { executor: "constant-vus", exec: "browserTest", vus: 10, duration: "60s", options: { browser: …

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## [The source for ..... needs to go through babel but is over 256000 bytes](https://community.grafana.com/t/the-source-for-needs-to-go-through-babel-but-is-over-256000-bytes/98918)

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**Author:** [@chapsushi](https://community.grafana.com/u/chapsushi)\
**Replies:** 2\
**Last updated:** [May 2, 2022, 7:37pm UTC](https://community.grafana.com/t/the-source-for-needs-to-go-through-babel-but-is-over-256000-bytes/98918 "2022-05-02T19:37:06Z")

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Hello, I am having this output error using k6 cloud on CLI. WARN\[0023\] The source for \`file:///Users/\<redacted\>\` needs to go through babel but is over 256000 bytes. For performance reasons source map support will be dis…

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## [Cloud HTTP Proxy support](https://community.grafana.com/t/cloud-http-proxy-support/124956)

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**Author:** [@vilvovskyi](https://community.grafana.com/u/vilvovskyi)\
**Replies:** 1\
**Last updated:** [July 2, 2024, 9:20am UTC](https://community.grafana.com/t/cloud-http-proxy-support/124956 "2024-07-02T09:20:27Z")

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We’re trying to use the HTTP Proxy feature mentioned here: https://k6.io/blog/k6-load-testing-debugging-using-a-web-proxy/ But it appears the proxy is used only when running it locally and not from the cloud: HTTP\_PROX…

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## [Note feature doesn't seem to work](https://community.grafana.com/t/note-feature-doesnt-seem-to-work/98286)

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**Author:** [@shric](https://community.grafana.com/u/shric)\
**Replies:** 2\
**Last updated:** [June 28, 2024, 10:34am UTC](https://community.grafana.com/t/note-feature-doesnt-seem-to-work/98286 "2024-06-28T10:34:45Z")

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As documented at Cloud tests from the CLI there is an optional “note” field within the "loadimpact" key, which I assume should show up on my tests summary page under "note". However, it doesn’t seem to have any effect. …

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## [Selecting k6 scenario using grafana environment variable](https://community.grafana.com/t/selecting-k6-scenario-using-grafana-environment-variable/121875)

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**Author:** [@tcremers](https://community.grafana.com/u/tcremers)\
**Replies:** 1\
**Last updated:** [May 22, 2024, 8:42am UTC](https://community.grafana.com/t/selecting-k6-scenario-using-grafana-environment-variable/121875 "2024-05-22T08:42:09Z")

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Hello there! I have a k6 performance test script that I would like to use in a scheduled run. However, it seems that all script need to be run at least once before it is available for a scheduled test. This script is no…

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## [I'm getting this errors while trying to run my k6 script on the cloud..anyone has an idea why](https://community.grafana.com/t/im-getting-this-errors-while-trying-to-run-my-k6-script-on-the-cloud-anyone-has-an-idea-why/99306)

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**Author:** [@jiideeh](https://community.grafana.com/u/jiideeh)\
**Replies:** 14\
**Last updated:** [April 1, 2024, 1:47pm UTC](https://community.grafana.com/t/im-getting-this-errors-while-trying-to-run-my-k6-script-on-the-cloud-anyone-has-an-idea-why/99306 "2024-04-01T13:47:00Z")

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ERRO\[0003\] Post “https://ingest.k6.io/v1/validate-options”: x509: “\*.k6.io” certificate is not standards compliant

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## [Cloud Test Not Running for Lengthy Script](https://community.grafana.com/t/cloud-test-not-running-for-lengthy-script/98666)

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**Author:** [@huligesh.hanumanthap](https://community.grafana.com/u/huligesh.hanumanthap)\
**Replies:** 6\
**Last updated:** [March 6, 2024, 1:21pm UTC](https://community.grafana.com/t/cloud-test-not-running-for-lengthy-script/98666 "2024-03-06T13:21:15Z")

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Hi Team, We are getting below warning and error message and then CLOUD test is not running. Could you please look into this issue? Additional details are below: Tet script is attached Script runs fine in local, but sa…

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## [K6\<-\>Datadog Docker Container Connectivity Error](https://community.grafana.com/t/k6-datadog-docker-container-connectivity-error/99632)

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**Author:** [@harikrishna.venkata](https://community.grafana.com/u/harikrishna.venkata)\
**Replies:** 4\
**Last updated:** [February 29, 2024, 4:25pm UTC](https://community.grafana.com/t/k6-datadog-docker-container-connectivity-error/99632 "2024-02-29T16:25:05Z")

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$ pwd /home/test/ Step 1) I started the datadog docker agent with the below Linux command: $ docker run --name datadog -e DD\_LOGS\_ENABLED=true -e DD\_LOGS\_CONFIG\_CONTAINER\_COLLECT\_ALL=true -e DD\_LOGS\_CONFIG\_DOCKER\_CON…

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## [Noticed the threshold values are not calculated in recent tests while using same script earlier the values were populated](https://community.grafana.com/t/noticed-the-threshold-values-are-not-calculated-in-recent-tests-while-using-same-script-earlier-the-values-were-populated/106407)

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**Author:** [@officetabsep2023](https://community.grafana.com/u/officetabsep2023)\
**Replies:** 4\
**Last updated:** [February 14, 2024, 3:59am UTC](https://community.grafana.com/t/noticed-the-threshold-values-are-not-calculated-in-recent-tests-while-using-same-script-earlier-the-values-were-populated/106407 "2024-02-14T03:59:46Z")

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Earlier the test were marked as failed with threshold values populated which is not working currently with exact same script. before - now -

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## [K6 cloud - how to increase RPS](https://community.grafana.com/t/k6-cloud-how-to-increase-rps/104968)

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**Author:** [@david5e7e](https://community.grafana.com/u/david5e7e)\
**Replies:** 2\
**Last updated:** [February 9, 2024, 5:10am UTC](https://community.grafana.com/t/k6-cloud-how-to-increase-rps/104968 "2024-02-09T05:10:39Z")

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What Grafana version and what operating system are you using? OSX using k6 v0.46.0 ((devel), go1.21.0, darwin/amd64) What are you trying to achieve? Trying to run a load test using k6 cloud cli but not getting exp…

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## [Cloud VU Calculator](https://community.grafana.com/t/cloud-vu-calculator/112961)

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**Author:** [@PlayStay](https://community.grafana.com/u/PlayStay)\
**Replies:** 3\
**Last updated:** [February 8, 2024, 7:06pm UTC](https://community.grafana.com/t/cloud-vu-calculator/112961 "2024-02-08T19:06:34Z")

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Hey folks. Based on this page - Cloud IPs I’m trying to figure out a way to calculate the most efficient use of VU’s for the arrival-rate executor. As you know it is great for maintaining throughput under variable latenc…

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## [Authorization error with organization api token](https://community.grafana.com/t/authorization-error-with-organization-api-token/99330)

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**Author:** [@imo\_ericksoen](https://community.grafana.com/u/imo_ericksoen)\
**Replies:** 5\
**Last updated:** [January 4, 2024, 8:39pm UTC](https://community.grafana.com/t/authorization-error-with-organization-api-token/99330 "2024-01-04T20:39:34Z")

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I recently converted a project from using an Account Level API Token to an Organization API Token. Prior to this change the load test script already identifies a ProjectID in the script options, e.g., export let options…

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## [SignalR based web application using blazor server is it possible to do load test with k6](https://community.grafana.com/t/signalr-based-web-application-using-blazor-server-is-it-possible-to-do-load-test-with-k6/108077)

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**Author:** [@thelazyfruits](https://community.grafana.com/u/thelazyfruits)\
**Replies:** 1\
**Last updated:** [January 3, 2024, 10:28am UTC](https://community.grafana.com/t/signalr-based-web-application-using-blazor-server-is-it-possible-to-do-load-test-with-k6/108077 "2024-01-03T10:28:54Z")

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is it possible to test blazor server based UI application. which uses the signalR. which is a single page application running SSR. so with k6 is there any possibility to do the load test. i tried using k6 recorder but it…

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## [Project exceeds its monthly limit](https://community.grafana.com/t/project-exceeds-its-monthly-limit/109105)

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**Author:** [@arthureberledev](https://community.grafana.com/u/arthureberledev)\
**Replies:** 1\
**Last updated:** [December 7, 2023, 1:49pm UTC](https://community.grafana.com/t/project-exceeds-its-monthly-limit/109105 "2023-12-07T13:49:32Z")

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Hello, I have set a quota limit (max VUh per month) of 1000 VUh for a project in my k6 dashboard. Now when i try to run a simple spike test with the following stages: stages: \[ { duration: "2m", target: 2000 }, …

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## [K6 Cloud emits Logs that I don't understand and searching turns up nothing](https://community.grafana.com/t/k6-cloud-emits-logs-that-i-dont-understand-and-searching-turns-up-nothing/108063)

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**Author:** [@rickguyton](https://community.grafana.com/u/rickguyton)\
**Replies:** 3\
**Last updated:** [November 17, 2023, 8:21pm UTC](https://community.grafana.com/t/k6-cloud-emits-logs-that-i-dont-understand-and-searching-turns-up-nothing/108063 "2023-11-17T20:21:59Z")

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\---------------------------------LOG START--------------------------------- Nov 16, 19:10:23 Columbus, US instance ID: #3 Executor 'Scenario1' is disabled for segment 3/4:1 due to lack of work! test\_run\_id: 2092102 N…

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## [K6 Cloud Custom Analysis Dashboard - apply across all scenarios and share with other users](https://community.grafana.com/t/k6-cloud-custom-analysis-dashboard-apply-across-all-scenarios-and-share-with-other-users/107583)

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**Author:** [@phillee](https://community.grafana.com/u/phillee)\
**Replies:** 1\
**Last updated:** [November 14, 2023, 9:29am UTC](https://community.grafana.com/t/k6-cloud-custom-analysis-dashboard-apply-across-all-scenarios-and-share-with-other-users/107583 "2023-11-14T09:29:56Z")

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Hi K6 team, In the K6 Cloud (https://app.k6.io/) how can I apply a (custom analysis) default view across all of my scenarios and also share with other users in my organisation? I have a number of test scenarios that al…

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